Job Description
Responsibilities
NewGen is a technology consulting services company solving some of the public and private sectors’ toughest challenges across Enterprise Management, Cyber Security and DevOps. While we are vendor agnostic, many of our consultants offer expertise in IBM products an-d services. We know that to find and hire the best fit, we must offer interesting work at the best rate possible. By partnering with us, you will find opportunities that leverage and grow your technical abilities and offer you the flexibility you require. #CJ
- Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
- Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
- Troubleshooting and solving technical issues related to end user equipment hardware and software
- Ensuring customer satisfaction is achieved.
- TS/SCI FSP Clearance
- Minimum education and experience level: High school/GED and a minimum of 4 years of experience. Equivalent education and experience: Associate’s degree and 2 years of experience.
- Highly skilled in installing, repairing and troubleshooting VTC devices and systems
- Demonstrated ability to read and understand technical manuals and schematics
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- Proficient in working with end-users remotely
- Familiar with Active Directory security and policies
- Excellent analytical and problem solving skills
- Outstanding communication skills to relate with team members and support workers
- DoD 8570 IAT Level 1 Certification
NewGen is a technology consulting services company solving some of the public and private sectors’ toughest challenges across Enterprise Management, Cyber Security and DevOps. While we are vendor agnostic, many of our consultants offer expertise in IBM products an-d services. We know that to find and hire the best fit, we must offer interesting work at the best rate possible. By partnering with us, you will find opportunities that leverage and grow your technical abilities and offer you the flexibility you require. #CJ
Numbers & Facts
| Location | Columbia, Maryland |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | http://www.newgentechnologies.com/ |
About Company
NewGen Technologies specializes in developing and implementing solutions to your IT challenges-especially those involving specialized technologies.
Founded in 1997, NewGen grew quickly and became immediately successful because of our primary commitment to satisfying our customers.
Our formula for success is simple-we deliver high quality products and services. We develop and maintain a staff of highly trained, experienced consultants who devise and execute creative, effective solutions to our clients' IT challenges.
Despite NewGen's rapid growth, we keep our organization agile so we can respond quickly as our customers' needs develop. And we keep our overhead in check so we can offer top-tier talent for reasonable rates.
NewGen Technologies, Inc. is a privately held, minority woman-owned small business incorporated in the state of Maryland.
Skills
- Analysis Skillsunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Customer Satisfactionunmatched
- DevOpsunmatched
- DoD Directive 8140unmatched
- DoD Directive 8570unmatched
- IAT - Information Assurance Technicalunmatched
- IBM Product Familyunmatched
- Identify Issuesunmatched
- Internet Securityunmatched
- Microsoft Active Directoryunmatched
- On Site Supportunmatched
- Pagerunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Schematicsunmatched
- Secondary Schoolunmatched
- Sensitive Compartmented Information (SCI)unmatched
- Software Configuration Managementunmatched
- Software Installationunmatched
- System Integration (SI)unmatched
- Systems Administration/Managementunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Thin Clientsunmatched
- Top Secret Clearanceunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder