This role keeps the queue healthy and the SLAs visible. Experience: 2 to 4 years. Sourcing profile: Vulnerability Management Analyst.
Job description
Summary. Own queue hygiene, severity assignment support, exception paperwork and SLA tracking for the pod, so nothing ages out unnoticed and every closure is documented.
Responsibilities
Maintain bug tracking queue hygiene: dedupe, route, tag and close stale items
Apply policy-compliant severity assignments using the scoring rubric
Prepare documented exception reviews for the Triage and Policy engineer and security leads
Track remediation SLAs and flag items at risk of breach
Report on triage turnaround, patch acceptance and remediation cycle time
Keep documentation and audit trails complete
Must-have
2 to 4 years in vulnerability management, security operations analysis or similar
Working knowledge of CVE, CWE, CVSS and severity-to-SLA mapping
Hands-on with bug trackers (Jira or similar) and vulnerability scanners
Strong documentation discipline and attention to detail
Nice-to-have
Scanner tuning and reporting dashboards
Light GRC or compliance policy exposure
Basic scripting (Python or SQL) for reporting
Rachael IT Services | Development | Staffing Email:
rachael@sidramtech.com
Direct: 470-523-9688
Numbers & Facts
Location
Bay Area, CA
Skills
Analysis Skillsunmatched
Atlassian JIRAunmatched
Bug Tracking/Defect Managementunmatched
Computer Securityunmatched
Detail Orientedunmatched
Documentationunmatched
Operational Auditunmatched
Python Programming/Scripting Languageunmatched
Reporting Dashboardsunmatched
Riskunmatched
SQL (Structured Query Language)unmatched
Scripting (Scripting Languages)unmatched
Security Analysisunmatched
Security Policyunmatched
Service Level Agreement (SLA)unmatched
Software Patchesunmatched
Technical Supportunmatched
Vulnerability Scannersunmatched
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