Vulnerability Management Analyst

Job Title: Information Security Systems Officer (ISSO)

Location: Hanscom AFB

Clearance: TS/SCI

Program: BLITS 3.0

Job Responsibilities:

• Host Based Security System (HBSS)
• Implement software patches and security fixes when it cannot be done using enterprise MECM
• Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.
• Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.
• Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs
• Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.
• Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Job Requirements:

• Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)
• Working knowledge of Microsoft Active Directory
• Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.
• Ability to resolve issues quickly and efficiently to comply with metric requirements.
• Proficient with computer, network, and server hardware
• Strong customer service skills
• Strong written and verbal communication skills
• Ability to work in a team environment
• General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD
• Knowledge of PowerShell and the ability to write custom scripts.
• Knowledge of PowerShell and the ability to write custom scripts.
• Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).
• Keen attention to detail.

Education / Certifications

• Secret level DoD security clearance required
• Security+ certification
• Bachelor's Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.