Benchmarking, Command Line, Communication Skills, Computer Security, Customer Relations, Identify Issues, Internet Security, Life Insurance, Linux Operating System, Microsoft Windows Operating System, Nessus, Network Security, Network Support, Security Compliance, ServiceNow, Software Administration, Technical Support, Vision Plan, Vulnerability Scanners
IDR is seeking a Vulnerability Management Technical Support to join one of our top clients for a fully remote opportunity. This role involves providing technical support for vulnerability management and compliance scanning activities within a dynamic, client-focused environment. The position offers an excellent chance to work with leading cybersecurity tools and collaborate directly with clients and internal teams to ensure system security and compliance.
Position Overview for the Vulnerability Management Technical Support:
- Provide direct support for vulnerability and compliance scanning activities by working closely with client agencies and internal stakeholders.
- Configure, troubleshoot, and support the deployment of vulnerability scanners such as Tenable One, Nessus, and TenableSC.
- Assist in applying compliance benchmarks, reviewing scan results, and coordinating remediation efforts.
- Support application scanning processes and troubleshoot connectivity issues with scanners, agents, and applications.
- Collaborate with development, network, and security teams to ensure effective vulnerability management and reporting.
Requirements for the Vulnerability Management Technical Support:
- Experience with vulnerability management tools such as Tenable, Nessus, or similar.
- Strong troubleshooting skills and experience configuring scanners, agents, and security tools.
- Knowledge of security compliance frameworks, including CIS benchmarks and audit standards.
- Ability to communicate clearly and proactively with technical and non-technical stakeholders.
- Familiarity with Linux and Windows command-line tools, and experience using ticketing systems like ServiceNow.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com