We are seeking a dedicated Service Manager to oversee daily service operations, ensuring prompt, courteous, and effective customer service.
Responsibilities include managing service orders and technician schedules, providing concierge support for owner inquiries, diagnosing vehicle issues, ordering parts, and administering warranty claims. The role involves maintaining high customer satisfaction, enforcing company policies, fostering positive relationships with manufacturers and staff, and ensuring compliance with laws and regulations.
Qualifications include strong organization, communication, and leadership skills, a professional appearance, a clean driving record, and a proven track record of customer service success.
Benefits offered include paid training, health, dental, and vision insurance, 401(k) matching, paid time off, competitive pay, and flexible scheduling. We value a team-oriented, self-motivated individual committed to delivering excellent service.
We are an equal opportunity employer committed to diversity and inclusion.