Waikiki Health

Hawaii Medical College

  • Honolulu, Hawaii
  • 18 days ago
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    Skills

    • Billingunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Demographicsunmatched
    • Electronic Medical Recordsunmatched
    • Healthcare Providersunmatched
    • High School Diplomaunmatched
    • Medical Officeunmatched
    • Medical Record Systemunmatched
    • Medical Recordsunmatched
    • Medical Terminologyunmatched
    • Medicationsunmatched
    • Microsoft Windows Operating Systemunmatched
    • Patient Assessmentunmatched
    • Patient Careunmatched
    • Retirement Planunmatched
    • Schedule Developmentunmatched

    Description

    Full time Patient Service Representative position. Practice Specialty: Internal Med. Schedule: Monday – Friday, 8:00am to 4:30pm and some Saturdays

    "The Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules.

    General Duties include but are not limited to

    • Provide superior customer service to patients and associates in person and on the telephone.
    • Regularly uses our Electronic Medical Records system (ATHENA)
    • Verify patient’s information.
    • Assist with productivity and working with the clinical staff and medical providers.
    • Other duties as assigned"

    Requirements

    "Qualifications and abilities

    • High school graduate or equivalent.
    • Some post-secondary education is preferred.
    • CPR/BLS (Basic Life Support) Certification upon hire/not required to apply for the position.
    • A minimum of one year working in a medical office with knowledge of medical terminology.
    • Basic knowledge of common medications and billing procedures preferred.
    • Familiarity with common software programs, (i.e., Windows-based programs).
    • Ability to quickly learn new systems.
    • Ability to communicate effectively with patients, community members, and staff members."

    Benefits

    "Benefits

    • Health insurance (Employee only) 100% premium paid once eligible.
    • 13 Paid holidays
    • Parking included
    • 403(b) Retirement Plan Participation effective within 4 weeks of employment
    • Matching is offered once eligible with a 3-year vesting period

    Perks

    • HOLO bus card benefits
    • BIKI bike rental benefits
    • Company shirt"


    Numbers & Facts

    LocationHonolulu, Hawaii

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