Communication Skills, Customer Support/Service, Detail Oriented, English Language, Food Safety, Mandarin Chinese Language, Mathematics, Multilingual, Operational Support, Operations, Point of Sale (POS) Systems, Resolve Customer Issues, Restaurant, Sanitation, System Operations, Team Player, Time Management, Transaction Processing/Management, Waitressing
Front of House Team Member – Mala Town (Union City)
Job Overview
We are looking for friendly, reliable, and energetic Front of House team members to join our team. In this role, you will be the face of our restaurant, providing excellent customer service while maintaining a clean and efficient environment. If you enjoy working in a fast-paced setting and being part of a team, we’d love to meet you!
Responsibilities
- Greet customers and assist with orders in a friendly and professional manner
- Operate the POS system accurately to process transactions
- Maintain cleanliness and organization of all front-of-house areas
- Follow food safety and sanitation standards at all times
- Restock supplies and support daily operations
- Communicate with kitchen staff to ensure smooth and timely service
- Handle customer questions and resolve issues professionally
Requirements
- Previous restaurant or customer service experience preferred (training available)
- Ability to work in a fast-paced environment
- Strong communication and teamwork skills
- Basic math skills for cash handling
- Reliable, punctual, and detail-oriented
- Flexible availability, including weekends and holidays
- Bilingual (English/Mandarin) is a plus
Why Join MalaTown?
At MalaTown, we're more than just a restaurant chain; we're a culinary adventure with heart. Our team is the heartbeat of our operations, driving us forward with their passion, creativity, and dedication.
Competitive Pay
We offer competitive compensation and opportunities for advancement
Great Team Culture
Work in a supportive, diverse, and dynamic environment
Growth Opportunities
Develop your skills and grow with our rapidly expanding company
Salary
Starting at $18.00 per hourBenefits
Tips, Flexible schedule, Health insurance, Employee discount, Paid trainingJob Type
Full time, Part timeSchedule
8 hour shift, 10 hour shift, Weekend availability, Monday to Friday, Holidays, Day shift, Night shift, Overtime