WAN Engineer & Architect

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

What we offer:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Supervisory Responsibilities:

• None. Provides technical mentorship to network engineering staff.

Duties/Responsibilities:

• Responsible for end-to-end WAN design, implementation, support, and documentation. Platforms include firewalls, routers, and Layer 2 switching related to SD-WAN, point-to-point, and WAVE telecom circuits.
• Own BGP routing design and operations at scale - peering, transit, communities, traffic engineering, and route policy across carrier, cloud, and internal domains.
• Lead SD-WAN architecture and operations (Cato Networks), including site onboarding, policy design, overlay/underlay routing preference, and integration with security controls.
• Traffic routing, security, bandwidth, and QoS control on the WAN network
• Architect and manage cloud interconnect via Equinix Fabric and direct connections to AWS and other cloud providers
• Design and support data center fabric technologies including EVPN/VXLAN
• Engineering of diverse access fiber plant at ground stations and demarc extensions, including review of carrier KMZ route data to ensure physical path diversity
• Own network observability and SLA assurance using Kentik and related monitoring platforms - flow analytics, synthetic testing, capacity trending, anomaly detection, and customer-facing SLA reporting; troubleshoot WAN-related issues to rapid resolution
• Maintain WAN configuration and backups of WAN edge devices
• Test and turn-up of new WAN circuits with telco and ground station staff
• Partner with cybersecurity on segmentation, zero trust initiatives, and compliance-driven network controls (NIST 800-171, SOC 2)
• Produce and maintain architecture documentation, standards, and runbooks
• Lead vendor and carrier relationships: circuit procurement, escalations, and technology evaluation
• Interface with IT, other network engineers, and other departments as required

Skills and Competencies:

Technical Skills:

• WAN design: Expert experience with WAN architectures (MPLS, VPN, SD-WAN, MP-BGP, DIA, DWDM/wave services)
• Routing: Expert-level BGP - route reflectors, communities, path manipulation, multihoming, and production troubleshooting; Cisco IOS-XE/NX-OS at an expert level, multi-vendor experience (Arista, Juniper) a plus
• Data center fabric: Hands-on EVPN/VXLAN design and operations
• Network security: Firewall configurations, ACLs, segmentation, and threat mitigation
• Cloud connectivity: AWS VPC/Transit Gateway/Direct Connect and interconnection platforms such as Equinix Fabric; familiarity with Azure and Google Cloud connectivity options
• Monitoring and observability: Experience operating network monitoring/observability platforms (Kentik strongly preferred; NetFlow/sFlow/IPFIX analytics, SNMP, streaming telemetry, synthetic monitoring) in an environment with contractual SLAs
• Automation: Familiarity with network automation and configuration tools (Ansible, Python, NetBox, etc.)
• Optical: Has used leased wave technologies and able to design and turn up associated systems

Physical Premises and Redundancy:

• Facility design: Understanding of data center design principles, power, cooling, and space planning
• Redundancy and resilience: Ability to design and implement redundant systems, including diverse facility entrances and carrier circuit diversity. Familiar with reading and interpreting KMZs of routes and ability to negotiate their best practice.

Mindset and Soft Skills:

• Collaboration: Ability to work with cross-functional teams (IT, facilities, vendors)
• Problem-solving: Strong analytical and troubleshooting skills
• Adaptability: Willingness to adapt to changing technical requirements and industry trends
• Communication: Effective communication skills for technical and non-technical stakeholders
• Proactive: Anticipate and mitigate potential network issues

Bonus:

• Cato Networks SD-WAN/SASE deployment or operations experience
• Experience optimizing networking for latency and loss mitigation
• Comprehension and awareness of optical transport platforms and their nuances when considering IP services
• Familiarity with data center and edge network technologies and services, including how to enable HA, traffic distribution, and peering in these settings
• Experience in satellite, telecom carrier, or other uptime-critical service provider environments
• Experience operating in regulated/compliance-driven environments (NIST 800-171, ITAR/EAR, SOC 2)
• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency with Microsoft Office
• Familiarity with NetSuite

Education, Experience, and Licenses/Certifications:

• Bachelor's degree in Networking, Computer Science, or an equivalent Engineering degree
• CCIE (Routing and Switching), CCNP (Enterprise), or equivalent skill required
• At least ten (10) years of progressive experience in WAN engineering, traffic routing, and WAN security, with at least three (3) years in an architect or lead design role.

Export Control Requirement:

This position requires access to technology and data subject to U.S. export control regulations (ITAR/EAR). Candidates must be U.S. persons as defined under these regulations (U.S. citizen, lawful permanent resident, or protected individual) or otherwise eligible for required export authorizations.

Physical Requirements:

• Willingness and ability to travel as needed
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Ability to lift 15 pounds at times
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.