Job Purpose:
- The Ward Clerk I position performs routine, non-technical clerical duties in accordance with prescribed standard operating procedures and will perform behavioral technician duties as needed.
Key Responsibilities:
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with healthcare regulations.
- Assist in the admission, transfer, and discharge processes by preparing necessary documentation and updating patient information systems.
- Serve as a liaison between patients, families, and healthcare providers, facilitating clear and effective communication.
- Coordinate and schedule appointments, tests, and procedures, ensuring timely and efficient patient care.
- Manage incoming and outgoing communications, including phone calls, emails, and correspondence, directing them to appropriate personnel as needed.
- Support the healthcare team by preparing and distributing daily schedules, reports, and other relevant documentation.
- Monitor and order office supplies, ensuring the ward is adequately stocked and organized.
- Ability to successfully complete initial and annual Techniques for Effective Aggression Management (TEAM) physical restraint and verbal de-escalation training
- Provide general administrative support to the healthcare team, contributing to a positive and collaborative work environment.
Required Education & Experience:
- Education: High school diploma or equivalent required.
- Experience: One (1) year experience in medical or behavioral healthcare setting.
Required Skills and Abilities:
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, for effective interaction with patients, families, and healthcare professionals.
- Proficient in using computer systems and software applications, including Microsoft Office Suite and electronic health records (EHR) systems.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Detail-oriented with a high level of accuracy in data entry and record keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- PTO (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA
- And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.