Warehouse Area Manager

Generation Tux

Louisville, KY

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JOB DETAILS

SKILLS

Background Investigation, Business Performance Management, Candidate Pipeline, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Disciplinary Action, Establish Priorities, High School Diploma, Identify Issues, Interpersonal Skills, Interviewing Skills, Laundry, Leadership, Lift/Move 20 Pounds, Logistics, Metrics, Onboarding, Operational Measurement, Operational Strategy, Operations Management, Operations Processes, Oracle Tuxedo, Order Picking/Packing, People Management, Performance Management, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Process Improvement, Process Management, Productivity Management, Quality Metrics, Rentals, Safety Standards, Staff Development, Standard Operating Procedures (SOP), Talent Management, Team Lead/Manager, Team Player, Warehousing, Writing Skills

LOCATION

Louisville, KY

POSTED

2 days ago

LOCATION: Onsite

REPORTS TO: Warehouse Area Manager

TYPE: Full Time, Exempt

DEPARTMENT: Warehouse

About the Role

Generation Tux is a fast-growing company on a mission to makeformal wear rentals easy, affordable, and stress-free for life's biggest moments. Founded by menswear industry veteran George Zimmer, we reinvented the suit and tuxedo rental experience by bringing it online from fit to delivery.

Behind every order is an operations team that makes it happen. The Area Manager plays a critical leadership role in overseeing warehouse operations, driving team performance, and ensuring production goals are consistently met. This role is responsible for managing people, processes, and performance across assigned functional areas, while serving as a key partner to the Warehouse Operations Manager in executing operational strategy.

This position is primarily focused on leadership, decision-making, and team management, with less than 50% of time spent in direct production work.

Role Purpose

The Area Manager is responsible for the day-to-day management of warehouse operations and direct supervision of assigned teams. This role ensures operational efficiency, high-quality standards, and workforce performance through leadership, coaching, and data-driven decision-making.

The Area Manager operates with a high degree of autonomy, making real-time decisions related to staffing, workflow, and performance while escalating only when necessary.

Who This Role Is For

This role is a strong fit if you:

Have proven experience leading and developing teams
Are comfortable making operational decisions in real time
Thrive in fast-paced, high-volume environments
Take ownership of both people performance and business outcomes
Are confident delivering feedback, coaching, and accountability
Are interested in growing into higher-level operational leadership

What Success Looks Like

Teams consistently meet or exceed productivity, quality, and efficiency targets

Strong employee performance driven through coaching and development

High retention and engagement within assigned teams

Effective hiring decisions and talent development outcomes

Operational issues are identified and resolved proactively

Consistent execution of SOPs, safety, and quality standards

Data-driven decision-making improves workflow and output

Key Responsibilities

Operations & Process Ownership

Own production processes and operational outcomes for assigned team(s)
Provide leadership and direction across functional areas such as breakdown, laundry, picking, tailoring, packing, and shipping
Independently oversee day-to-day operations, making real-time decisions to meet production targets
Manage staffing, workflow prioritization, and labor allocation
Collaborate with Warehouse Manager(s) to refine workflows and improve efficiency
Ensure consistent adherence to SOPs, safety, and quality standards

Team Leadership & People Management

Directly supervise at least two full-time employees on an ongoing basis
Provide ongoing coaching, feedback, and development to team members
Deliver formal performance feedback and contribute to performance reviews
Address performance concerns and initiate or support disciplinary actions
Foster a culture of accountability, professionalism, and continuous improvement
Develop employees to improve performance and prepare for advancement opportunities

Hiring & Talent Management

Actively participate in hiring processes, including interviewing and evaluating candidates
Provide recommendations on hiring, promotions, and terminations that are relied upon in final decisions
Support onboarding and integration of new team members
Build and maintain a strong talent pipeline within the operation

Performance Management & Accountability

Measure and manage operational performance using data and KPIs
Drive accountability for productivity, quality, and efficiency goals
Identify performance gaps and implement corrective actions
Ensure accurate reporting and tracking of operational metrics

Continuous Improvement

Identify inefficiencies and implement process improvements
Partner cross-functionally to resolve operational challenges
Leverage data and technology to improve decision-making and outcomes
Promote a mindset of continuous improvement across the team

Performance Expectations

Achievement of team productivity and quality targets
Strong leadership effectiveness and employee development
Consistent operational execution and process adherence
High accountability and ownership of outcomes
Effective decision-making in a fast-paced environment

Behavioral Expectations

Leadership presence and professionalism
Accountability and ownership mindset
Strong communication and interpersonal skills
Problem-solving and decision-making ability
Inspirational and motivational leadership style
Intellectual curiosity and continuous improvement mindset

Requirements

Proven leadership experience in a fast-paced environment with direct supervision responsibilities
Experience managing employee performance, including coaching, feedback, and disciplinary actions
Experience participating in hiring processes, including interviewing and candidate evaluation
2+ years of warehouse operations experience or equivalent in logistics/fulfillment
Demonstrated ability to lead a team and drive operational results
Strong communication skills, both verbal and written
Proven track record of developing employees and improving performance
Ability to make decisions related to staffing, workflow, and prioritization
Comfortable using technology and operational systems
Ability to perform physical tasks as needed (lifting, bending, etc.)
Ability to lift up to 20 pounds, with or without reasonable accommodation
High school diploma or equivalent
Reliable transportation
Able to pass a criminal background check

What We Offer

Climate-controlled work environment
Leadership development opportunities
Career growth within operations
Supportive leadership and team-oriented culture
High employee satisfaction

Eligibility to Work in the United States

Applicants must be authorized to work in the United States without sponsorship now or in the future. Proof of employment eligibility will be required as a condition of hire in accordance with applicable law.

Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.

About the Company

Generation Tux

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