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Warehouse Associate I

SOUTHWESTERN AND AFFILIATES

La Vergne, TN

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Distribution Services, Establish Priorities, Follow Through, High School Diploma, Identify Issues, Interpersonal Skills, Multitasking, Operational Support, Order Picking/Packing, Order/Customer Fulfillment, Presentation/Verbal Skills, Problem Solving Skills, Returns Processing, Shipping Operations, Shipping/Receiving, Team Player, Time Management, Warehousing, Writing Skills
LOCATION
La Vergne, TN
POSTED
6 days ago
JOB SUMMARY:

The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:

  • Responsible for pick and pack of outbound orders for a variety of customers
  • Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues
  • Maintain accuracy throughout the inventory receiving, stocking, fulfillment, and order returns processes
  • Monitor and maintain minimum stocking quantities on the picking lines
  • Process returned orders back into inventory
  • Participate in special projects such as kitting, inventory labeling, creating finished goods, etc.
  • Perform other duties as assigned

REQUIRED QUALIFICATIONS:

  • High School Diploma or equivalent
  • 1 years of experience in warehouse operations, customer service or related field
  • Must be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlines
  • Ability to handle repetitive work
  • Ability to adapt to change
  • Ability to work on multiple projects simultaneously while accomplishing daily tasks
  • Effective oral and written communication skills and excellent interpersonal skills
  • Attention to detail, critical thinker and problem-solving skills
  • High standards for integrity, honesty, professionalism, and work ethic
  • Commitment to service excellence
  • Ability to work independently while demonstrating excellent organization and follow through
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to move with purpose and a strong sense of urgency
  • Self-motivated, positive, and enthusiastic
  • Self- starter with a strong desire to exceed expectations and capable of supporting a team
  • Maintains confidentiality discretion
  • Ability to effectively work in collaboration with others to achieve business objectives
  • Willing to grow and be challenged
  • Attends training as requested/deemed necessary

About the Company

S

SOUTHWESTERN AND AFFILIATES

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