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Warehouse Clerk

Exegistics

Louisville, KY

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JOB DETAILS
SALARY
SKILLS
Analysis Skills, Billing, Communication Skills, Continuous Improvement, Copying Machines, Customer Support/Service, Data Entry, Depth Perception, Detail Oriented, English Language, Fast Food, Fax Machines, High School Diploma, IBM AS-400 Server, Inventory Levels, Inventory Management, Lift/Move 25 Pounds, Mail Processing, Microsoft Office, Office Equipment, Operational Support, Order Management, Physical Demands, Problem Solving Skills, Record Keeping, Records Management, Spanish Language, Supplier Relationship Management (SRM), Time Management, Trend Analysis, Vendor/Supplier Relations, Warehousing
LOCATION
Louisville, KY
POSTED
7 days ago
Customer Service Representative (CSR)Department: Clerical
Job Type: Full-time
Reports To: Office Manager



JEFFERSONVILLE, IN 47130

$19.00/HR
Job Summary
We are a busy warehousing company seeking an energetic and reliable Customer Service Representative (CSR) to join our team. This role works closely with warehouse clerical staff and the corporate team to support invoicing operations and customer service functions.

The CSR is responsible for reviewing invoices for accuracy, maintaining client records, managing outstanding invoices, and preparing aging receivable reports.
Key ResponsibilitiesOperations & Scheduling Support
  • Monitor product inventory levels
  • Track load progress and identify factors affecting schedules
  • Enter data daily and complete time-sensitive reports
  • Check drivers in and out; print Bills of Lading (BOLs) and outbound details
  • Obtain shipper release numbers, destinations, and trailer numbers
  • Assign dock doors to drivers
Customer Service
  • Provide excellent customer service to customers and visitors
  • Manage customer orders, inventory control, and material handling functions
  • Handle incoming calls and correspondence (emails, mail, packages)
  • Assist with customer inquiries and issue resolution
  • Prepare and analyze customer delivery reports to identify trends and proactively communicate updates
Vendor & Relationship Management
  • Build and maintain effective relationships with suppliers
  • Ensure cost, quality, and delivery expectations are met
QualificationsEducation & Experience
  • High school diploma or GED required
  • Minimum of 2 years of customer service experience
  • Working knowledge of Microsoft Office
  • Strong computer and data entry skills
  • Experience with Office 365 and AS400 is a plus
Skills & Competencies
  • Strong communication skills and attention to detail
  • Ability to work effectively across all levels of the organization
  • Excellent time management and customer service orientation
  • Positive, proactive, and motivated attitude
  • Strong problem-solving skills with the ability to anticipate challenges
  • Adaptability in a fast-paced environment
  • Commitment to continuous improvement
Language Requirements
  • Proficiency in reading, writing, and speaking English required
  • Spanish preferred (required in some markets)
Physical Requirements
  • Ability to sit, stand, walk, bend, and reach as needed
  • Frequent use of hands and arms
  • Ability to lift up to 25 pounds (with or without accommodation)
  • Must have close and distance vision, color vision, depth perception, and ability to adjust focus
  • Regularly required to communicate verbally and hear clearly
Work Environment
  • Standard office setting within a warehouse environment
  • Use of office equipment including computers, phones, copiers, and fax machines
  • Drug-free workplace

SCHEDULE

Training will be 3:30PM-12:00AM 

Schedule is days a week/ open 6 days a week/ off days are Sunday and Tuesday until mid-August 

Schedule will then change to Mon-Friday 6:00PM-2:30AM with mandatory OT on Saturdays 




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About the Company

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Exegistics

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