The Warehouse Compliance Manager is responsible for ensuring operational compliance across all warehouse activities, with a primary focus on scan accuracy, outbound verification, and loading standards. This is a hands-on leadership role requiring 100% floor presence, real-timecommunication, and continuous monitoring of warehouse processes to
ensure every order leaves the facility accurately and in compliance with company prcedures
Key Responsibilities
Operational Compliance
* Ensure all inbound and outbound orders are accurately scanned into
and out of the warehouse.
* Verify that 100% of outbound shipments are photographed before
departure to provide a complete audit trail.
* Monitor compliance with warehouse SOPs and ensure all processes
are followed consistently.
* Identify, investigate, and resolve any scanning, loading, or
documentation discrepancies immediately.
Floor Leadership
* Maintain a constant presence on the warehouse floor throughout the
shift.
* Proactively monitor loading activities and intervene when standards
are not being met.
* Conduct regular compliance checks across all warehouse zones.
* Support warehouse teams to ensure operational efficiency without
compromising accuracy.
Communication
* Maintain constant communication via walkie-talkie with loaders,
checkers, supervisors, and warehouse staff.
* Call out issues in real time and coordinate immediate corrective
actions.
* Provide clear direction and updates to ensure smooth warehouse
operations.
* Escalate recurring compliance concerns to warehouse management.
Accuracy & Quality Control
* Ensure every shipment is loaded accurately according to customer
requirements.
* Confirm all paperwork, scanning records, and photographic evidence
are complete before dispatch.
* Reduce loading errors, missed scans, and customer complaints
through proactive monitoring.
* Perform spot audits throughout each shift to verify compliance.
Performance & Accountability
* Drive a culture of accountability and operational excellence.
* Coach team members on correct scanning and loading procedures.
* Record and report compliance metrics and recurring issues.
* Work closely with warehouse leadership to improve processes and
eliminate errors.
Skills & Experience
* Previous warehouse leadership or compliance experience required.
* Strong understanding of warehouse operations, scanning systems,
and dispatch processes.
* Excellent communication skills with confidence directing teams in a
fast-paced environment.
* Highly organised with exceptional attention to detail.
* Strong problem-solving and decision-making skills.
* Comfortable working in a physically active role with 100% floor
presence.
* Ability to lead by example and maintain high operational standards.
Key Performance Indicators (KPIs)
* 100% of inbound and outbound orders scanned accurately.
* 100% of outbound shipments photographed before leaving site.
* Zero missed scans.
* Reduction in loading errors and customer delivery issues.
* High compliance with warehouse operating procedures.
* Rapid resolution of operational discrepancies.
* Consistent communication and visibility across all warehouse operations
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.