Accidental Death and Dismemberment (AD&D), Forklift, Insurance, Inventory Cycle Counts, Inventory Levels, Inventory Management, Journal Entries, Less Than Truckload (LTL), Lift/Move 50 Pounds, Loading/Unloading, Microsoft Excel, Microsoft Word, Mine Safety and Health Administration (MSHA), Operations Management, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Profit & Loss, Resolve Customer Issues, Returns Processing, Shipping/Receiving, Team Player, Time Management, Warehouse Coordination, Warehousing
Job Title: Warehouse Coordinator Level 1
Department: Warehouse
Status: Full Time / Non-Exempt
Reports To: Operations Supervisor of Warehouse & Fulfillment/Branch Manager
The primary responsibilities of a level one warehouse coordinator are picking and shipping of orders in a timely manner. Level of service is same day order pick and ship for any orders received before 2:30pm (NED) and 4:30pm local delivery. They also assist with processing returns and regular cycle counts of inventory. This level also needs to be able to assist/backup team members with deliveries, order entry, and inventory management.
Essential Functions:
- Competent in order picking - 96% accuracy minimum
- Able to determine shipping method, LTL or parcel shipping, and correct carrier for each order either on Innovative account or 3rd party
- Answer general customer questions
- Keeps clean and orderly workspace
- Participate in responding to CCI team emails and inquiries.
- Support processing returns
- Ability to complete daily opening and closing activities
- Inventory management including receiving, order entries, profit loss, journal entries, etc.
- Assist with keep fill for mine specific mine orders.
- Send end of day parcel summaries to internal teams
- Back up driver when needed. Must have a chauffer's license, DOT medical card, and MSHA training.
- Need to be present in unloading of any inbound deliveries that happen daily.
- Load truck(s) for next day deliveries as assigned
- Vehicle maintenance for all vehicles
- Forklift certified
- Basic computer knowledge with emails, excel, and word.
- Coachable - Other duties as assigned
Physical Demands:
- Regularly lift and/or move objects 5-50 lbs
- Frequently required to stand, walk, stoop or kneel
Company Functions:
- Support company programs and initiatives
- Lives up to Company Core Values
- Team player in a collaborative setting
- Self-motivated
- Join meetings as assigned
As an Innovative Office Solutions employee, you are eligible for medical, dental, vision, HSA, FSA, Short and Long Term Disability, Basic Life and AD&D Insurance, Voluntary Life & AD&D Insurance, Voluntary Benefits and 401(k) if you work 30 or more hours per week. Benefits are effective on the first day of the month following or coinciding with 30 days of employment. Innovative also provides a discretionary yearly bonus based on company profitability.
Equal Employment Opportunity 5.2026
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Innovative Office Solutions