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Warehouse Counter Associate

Gemaire Group

Tampa, FL

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JOB DETAILS
SKILLS
Customer Relations, Customer Support/Service, Field Sales, Forklift, HVAC, Inside Sales, Interpersonal Skills, Inventory Management, Leading Edge Technology, Loading/Unloading, Merchandising, Microsoft Office, Microsoft Product Family, Multilingual, Multitasking, Order Picking/Packing, Physical Inventory, Receiving Inspection, Resolve Customer Issues, Safety Training, Safety/Work Safety, Sales, Spanish Language, Up-Selling, Warehousing, Wholesale Industry
LOCATION
Tampa, FL
POSTED
Today
Duties and Responsibilities:
• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one's regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications
• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor's or Associate's Degree preferred.
• 6 months Warehouse experience including forklift operation.
• Bilingual (Spanish) preferred.

Work Schedule: Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.

Physical Demands:

Demand Frequency
Sedentary - Lifting 0-10 pounds Frequent
Light Lifting - 10-20 pounds Frequent
Moderate Lifting - 20 to 50 pounds Occasional
Heavy Lifting - 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Occasional
Reaching or working above shoulder Frequent
Walking Frequent
Standing Occasional
Sitting Occasional
Stooping Occasional
Kneeling Occasional
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Frequent
Operating a motor vehicle Never
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Frequent
Other - Talk, Drive, visit customers etc. Occasional

Use of OF Device/Technology Frequent

EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.

Business Title: Counter Sales Warehouse Associate
Objective
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader
in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as
well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and
unloading of products, and inventory control using warehouse equipment state of the art technology. The
ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch
products to customers.

About the Company

G

Gemaire Group

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