Warehouse Customer Service Associate

Description

Summary:

FoodPRO is a trusted wholesale restaurant supplier and food-service distributor of fresh cut steaks, fish, and produce, as well as non-perishable groceries and food service supplies. FoodPRO has distributed food to their loyal clientele for over 80 years throughout Maryland, Northern Virginia, West Virginia, D.C., and Pennsylvania.

FoodPRO is looking for a full-time customer service associate for our Express Pick-Up store. The Customer Service Associate will provide excellent customer service to our existing customers and the public with placing and picking up orders as well as addressing any concerns and providing solutions.

Essential Duties & Responsibilities:

• Greet and assist customers in a friendly manner
• Assist customers with placing orders in person and over the phone
• Address customer inquiries, concerns or complaints and providing solutions when necessary
• Make product recommendations when needed
• Assist customers with transporting orders to their vehicle
• Stage orders for pick-up

Requirements

Essential Qualifications:

• Excellent communication skills
• Friendly demeanor with a true passion for working with people
• Demonstrated experience working in sales or customer service
• Above average desktop computer skills
• Ability to stand for prolonged periods of time as well as lift product up to 50lbs.

Desired Qualifications:

Education: High School Diploma or equivalent

Physical Qualifications:

• Ability to stand for prolonged periods of time
• Ability to lift product up to 50lbs.
• Must be able to squat, bend, and twist
• Must be able to keep up with a fast-paced environment

Hours: Monday-Friday 8am - 4pm; Saturday 8am-2pm (work 3 out of 4 Saturdays/ month)

Salary: $18-20/hr