Warehouse Facility Receptionist Administrator

JOB SUMMARY

Serves as the first point of contact for the facility by operating a multiline telephone system to answer and direct incoming calls, welcoming and screening on-site visitors in accordance with ITAR requirements and performing a variety of clerical and administrative support tasks that keep daily operations running smoothly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates a multiline telephone system to answer incoming calls, determine the purpose of callers, and forward calls to the appropriate personnel or department.
• Retrieves messages from voice mail and forwards them to appropriate personnel; delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Verifies that visitors meet ITAR requirements prior to granting access to the facility.
• Scans internal paperwork, validates scanned data, and files documents electronically.
• Performs data entry involving sensitive information, maintaining discretion and confidentiality across all levels of information handled.
• Receives, sorts, and routes mail, and maintains and routes publications, as needed.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Complies with all company policies.
• Pursues continuous improvement through training and process improvement.
• Performs other duties as assigned.