The ICQA Specialist is responsible for inventory control and quality assurance within the warehouse. This position conducts cycle counts, investigates inventory discrepancies, maintains accurate inventory records, and monitors warehouse processes to ensure that physical inventory matches the WMS.
Responsibilities
Perform daily, weekly, and scheduled cycle counts and physical inventory counts.
Verify that physical inventory quantities and locations match WMS records.
Investigate shortages, overages, misplaced inventory, damaged products, and system discrepancies.
Identify the root causes of inventory discrepancies and follow up on corrective actions.
Monitor the accuracy of receiving, put-away, inventory transfers, picking, packing, and shipping.
Review receiving, shipping, and inventory documents for accuracy and completeness.
Track mis-shipments, missing items, damaged products, and other inventory quality issues.
Maintain inventory records and prepare reports using WMS and Excel.
Work with warehouse management to improve inventory accuracy and operating procedures.
Maintain a clean, safe, and organized work environment.
Perform other related duties as assigned.
Qualifications:
At least one year of experience in inventory control, cycle counting, or ICQA.
Warehouse, distribution center, or e-commerce fulfillment experience.
Familiarity with receiving, put-away, picking, packing, shipping, and inventory-counting processes.
Experience using WMS, Excel, computers, or tablets.
Ability to investigate inventory discrepancies and perform basic data analysis.
Strong attention to detail, organization, communication, and problem-solving skills.
Ability to work independently in a fast-paced warehouse environment.
Fluency in both English and Chinese is required.
Numbers & Facts
Location
Houston, TX
Job Type
Full-time
Skills
Chinese Languageunmatched
Corrective Actionunmatched
Data Analysisunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Distribution Servicesunmatched
Distribution Warehousingunmatched
English Languageunmatched
Health Insuranceunmatched
Inventory Cycle Countsunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Management of Information Systems/Technology (MIS)unmatched
Mandarin Chinese Languageunmatched
Operations Processesunmatched
Order Picking/Packingunmatched
Organizational Skillsunmatched
Physical Inventoryunmatched
Problem Solving Skillsunmatched
Quality Assuranceunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Root Cause Analysisunmatched
Safety/Work Safetyunmatched
Shipping Documentsunmatched
Shipping/Receivingunmatched
Vision Planunmatched
Warehousingunmatched
eCommerceunmatched
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