We are seeking a dependable, motivated, and hands-on Warehouse Lead to join our team. This role is responsible for overseeing daily warehouse operations, supervising warehouse staff, coordinating shipping and receiving activities, maintaining inventory accuracy, and ensuring timely customer deliveries. The ideal candidate is detail-oriented, organized, safety-minded, and committed to efficiency, leadership, and customer satisfaction.
Key Responsibilities
Leadership & Supervision
- Lead and support day-to-day warehouse operations, ensuring productivity and workflow efficiency
- Train, and coach warehouse associates on procedures, safety standards, and performance expectations
- Assign daily tasks and monitor completion of priorities
- Serve as the lead point of contact for warehouse staff when management is unavailable
- Promote teamwork, accountability, and a positive work environment
Warehouse Operations
- Oversee shipping, receiving, storage, inventory control, and order fulfillment processes
- Receive, inspect, and verify incoming shipments against packing slips and invoices
- Organize and store inventory efficiently for easy access and retrieval
- Pick, pull, pack, and prepare orders according to customer specifications
- Load and unload trucks with incoming and outgoing shipments
- Assist in coordinating deliveries and logistics schedules
Inventory Management & Tracking
- Maintain accurate inventory records and warehouse organization
- Perform routine stock checks, cycle counts, and inventory audits
- Use RF scanners and warehouse systems to track inventory movement
- Investigate and resolve inventory discrepancies promptly
- Ensure efficient movement of products in and out of the warehouse
Equipment & Technology
- Safely operate forklifts, pallet jacks, and other warehouse equipment as needed
- Use shipping software such as FedEx Manager, UPS WorldShip, or similar systems
- Utilize computers for inventory tracking, email communication, and reporting
- Report equipment maintenance or repair needs promptly
Delivery & Customer Service
- Safely operate company vehicles to deliver products to customers on schedule as needed
- Verify delivery orders and obtain customer signatures upon receipt
- Follow assigned delivery routes while maintaining efficiency and accuracy
- Provide excellent customer service and represent the company professionally
Safety & Facility Standards
- Maintain a clean, organized, and safe warehouse environment
- Ensure compliance with company policies and OSHA safety standards
- Assist in optimizing warehouse layout and workflow processes
- Promote safe lifting techniques and proper equipment usage at all times
Qualifications & Requirements
- High school diploma or equivalent preferred
- Previous warehouse, logistics, or distribution experience required
- Prior supervisory, lead, or team leadership experience preferred
- Strong knowledge of warehouse operations and inventory control
- Experience operating forklifts and pallet jacks preferred
- Forklift certification (or willingness to obtain) is a plus
- Basic computer skills required
- Experience using RF scanners and shipping software preferred
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and adapt to changing demands
- Ability to lift up to 50 lbs. regularly, up to 100 lbs with team lifting for heavier items
- Valid driver's license with acceptable driving record preferred
Work Environment
- Warehouse setting with exposure to varying temperatures
- Frequent lifting, bending, reaching, and standing for extended periods
- Operation of warehouse equipment and machinery
- Driving and delivering in different weather conditions as needed
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the organization's ongoing needs.
ORW | 4WP is an equal opportunity employer and values diversity in the workplace. Employment offers may require successful completion of a background investigation and pre-employment screening. We use E-Verify to determine employment eligibility for all new employees.
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