Warehouse & Logistics Manager

The Warehouse & Logistics Manager is responsible for leading our warehouse and logistics operations, including warehouse performance, inventory management, transportation, freight management, third-party logistics providers, and continuous improvement initiatives. This position ensures finished goods are received, stored, managed, and shipped safely, accurately, efficiently, and in support of customer requirements and company objectives.

The Warehouse & Logistics Manager provides leadership to the Warehouse Supervisor, establishes warehouse operating standards, manages transportation and third-party logistics partnerships, monitors warehouse and freight performance, and collaborates closely with cross-functional departments to ensure warehouse and logistics operations support the organization's overall success. This position serves as the operational partner to the commercial organization by ensuring customer commitments can be executed safely, efficiently, and cost-effectively while supporting customer satisfaction, delivery performance, and future business growth.

Essential Job Functions:

Safety

• Maintain warehouse safety and security across all warehouse operations, transportation activities, and third-party logistics providers.
• Ensure warehouse operations comply with company policies, OSHA regulations, environmental requirements, and established material handling practices.
• Promote a culture of safety through leadership, accountability, coaching, and continuous improvement.
• Review safety performance, incident trends, equipment concerns, and corrective actions to identify opportunities for improvement.
• Partner with Human Resources and Environmental Health & Safety to implement corrective actions and improve safety performance.
• Inspect warehouse conditions, storage systems, docks, forklifts, trailers, and material handling equipment to ensure safe operation and recommend maintenance, repair, or replacement as needed.
• Evaluate warehouse layouts, storage methods, equipment, and logistics processes to improve safety and operational effectiveness.
• Monitor safety performance and implement corrective actions to achieve a safe work environment with a goal of zero injuries, while fostering a proactive culture of hazard identification, compliance, and continuous improvement.

Leadership and Organizational Development

• Lead, coach, mentor, and develop the Warehouse Supervisor while supporting the continued growth of Warehouse Team Leads and warehouse personnel.
• Plan, organize, and direct warehouse operations through subordinate leadership to ensure operational objectives are achieved.
• Establish departmental goals, operational expectations, and employee development plans aligned with company objectives.
• Ensure warehouse personnel timecards and annual performance evaluations are completed in a timely manner.
• Partner with Human Resources regarding recruitment, interviewing, selection, onboarding, succession planning, employee development, performance management, corrective action, and employee relations.
• Promote professionalism, accountability, communication, teamwork, and continuous improvement throughout warehouse operations.
• Ensure onboarding, training systems, standard work, and leadership development remain effective and consistently executed.
• Foster collaboration between warehouse operations and cross-functional teams to support company objectives and customer requirements.

Warehouse and Logistics Operations

• Develop and implement warehouse and logistics strategies that support customer requirements, operational efficiency, and company objectives.
• Direct warehouse and logistics operations, including receiving, storage, inventory movement, order fulfillment, shipping, transportation, and material flow.
• Supervise warehouse performance through the Warehouse Supervisor, ensuring work is completed safely, accurately, efficiently, and in accordance with company standards.
• Establish operational standards governing receiving, storing, handling, inventory management, shipping, transportation, and warehouse operations.
• Ensure finished goods are received, stored, transferred, picked, shipped, and delivered safely, accurately, and efficiently.
• Monitor inventory levels, warehouse capacity, and storage utilization to maintain finished goods inventory accuracy of 99% or greater while supporting customer demand and operational efficiency.
• Coordinate with Sales and Customer Service to ensure customer delivery commitments are achieved through effective warehouse planning, inventory management, and transportation execution.
• Develop recovery plans for shipment delays, inventory shortages, or transportation disruptions that may impact customer commitments.
• Implement customer-specific shipping requirements, routing guides, labeling standards, and logistics expectations.
• Develop and maintain relationships with transportation providers, carriers, and third-party logistics partners to ensure dependable, cost-effective service while achieving 95% or greater on-time shipment performance.
• Analyze transportation methods, routing, carrier performance, freight expenditures, and logistics activities to improve service, reliability, and cost efficiency.
• Resolve transportation, logistics, inventory, warehouse, and customer service issues affecting operational performance.
• Evaluate warehouse equipment, storage systems, vehicle fleets, and material handling equipment while recommending maintenance, repairs, replacements, or capital improvements.
• Support future warehouse expansion, additional storage locations, and third-party logistics partnerships as business needs evolve.
• Develop contingency plans that minimize operational disruptions and maintain business continuity.
• Support new product launches and customer programs by coordinating warehouse readiness, inventory availability, transportation planning, and distribution requirements.
• Develop a high-performing warehouse leadership team through coaching, accountability, succession planning, and employee development to ensure organizational readiness and sustained operational excellence.
• Ensure customer commitments are supported through accurate order fulfillment, inventory availability, effective transportation planning, and responsive issue resolution.

Quality, Inventory & Process Control

• Establish and maintain standardized warehouse and logistics procedures governing receiving, storage, inventory control, shipping, transportation, and material handling.
• Develop, document, implement, and continuously improve warehouse operating procedures, emergency response procedures, and standard work.
• Ensure ERP transactions, warehouse documentation, shipping records, inventory controls, and logistics records are completed accurately and in a timely manner.
• Review inventory discrepancies, shipping errors, customer complaints, and operational trends to determine root causes and implement corrective actions.
• Monitor warehouse operations to ensure compliance with company policies, safety requirements, environmental procedures, and applicable regulations.
• Monitor customer shipping performance, order accuracy, inventory availability, and logistics service levels to identify trends and implement corrective actions that improve customer satisfaction.
• Maintain warehouse performance metrics, inventory records, training documentation, safety records, and operational reporting to measure performance, support decision-making, and ensure compliance.
• Lead continuous improvement initiatives focused on warehouse flow, inventory control, freight efficiency, customer service, and operational performance.
• Partner with cross-functional departments to improve warehouse and logistics processes, enhance operational efficiency, and support customer satisfaction.

Logistics Planning & Continuous Improvement

• Develop warehouse and logistics plans that support current operations, customer requirements, and future business growth.
• Collaborate with cross-functional departments to integrate warehouse and logistics operations with overall business processes and support organizational objectives.
• Prepare reports for senior leadership regarding inventory accuracy, shipping performance, freight costs, warehouse capacity, customer service metrics, safety performance, productivity, and continuous improvement activities.
• Establish and monitor warehouse and logistics performance metrics to evaluate operational effectiveness and identify opportunities for improvement.
• Establish, monitor, and communicate warehouse and logistics performance metrics, including productivity, freight performance, warehouse capacity utilization, inventory integrity, equipment utilization, customer service performance, and third-party logistics effectiveness to identify trends and drive continuous improvement.
• Evaluate transportation providers, carriers, and third-party logistics partners based on service, cost, operational performance, safety, and reliability.
• Negotiate transportation and logistics services to obtain competitive pricing while maintaining required service levels.
• Monitor freight and logistics costs within approved budgets while identifying opportunities to improve transportation efficiency, reduce operating costs, and enhance customer service.
• Identify inventory trends, warehouse capacity needs, and logistics constraints that may affect customer service or future growth, providing recommendations to senior leadership.
• Participate in customer visits, audits, and new program planning by providing expertise regarding warehouse capabilities, transportation, distribution, and logistics operations.
• Lead projects that improve warehouse efficiency, inventory control, freight performance, storage utilization, workflow, customer service, and overall operational effectiveness.
• Support implementation of new warehouse processes, equipment, technologies, and business initiatives that improve warehouse and logistics performance.
• Lead continuous improvement initiatives that strengthen warehouse operations, logistics performance, inventory management, transportation efficiency, customer service, and overall operational effectiveness while supporting Superior Tire & Rubber's strategic objectives.

Required PPE

• Safety glasses are always required while in all company production facilities. In designated areas, foam-lined safety glasses are required.
• Steel-toed boots with accompanying or built-in metatarsal guards are required.
• Kevlar cut-resistant gloves and sleeves are required when using an open blade.
• Any additional PPE required by the task, department, or company policy

Position Type/Expected Hours of Work

• Full Time Exempt
• Monday through Friday
• Weekends as needed.
• Required to work onsite 100% of the time.

Travel

• Travel will be required twice per quarter to third-party logistics providers.

Work Environment

• While performing the duties of this job, the employee regularly works in an production environment.
• Percentage of Office - 15%
• Percentage of Travel - 5%
• Percentage of Manufacturing - 80%
• Exposure to heat, noise, chemicals, moving equipment, and industrial processes is expected.
• Required PPE must be worn at all times in designated areas.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
• Occasional heavy lifting of up to 50 pounds.

Education and Experience

Required

• Bachelor's degree in supply chain management, logistics, business Administration, Operations Management, Industrial Management, or a related field; or an equivalent combination of education and progressively responsible experience.
• Five (5) years of progressively responsible experience in warehouse, logistics, distribution, manufacturing, or supply chain operations.
• Three (3) years of leadership experience supervising employees in a warehouse, logistics, distribution, or manufacturing environment.
• Experience managing inventory control, shipping, receiving, transportation, freight, and warehouse operations.
• Experience using ERP or Warehouse Management Systems (WMS) to manage inventory and warehouse transactions.
• Demonstrated experience developing, implementing, and improving warehouse processes and standard operating procedures.
• Preferred:
• Master's degree in Business Administration (MBA), Supply Chain Management, Operations Management, or a related discipline.
• Professional certifications such as APICS CPIM, CSCP, CLTD, Lean Six Sigma Green Belt/Black Belt, or equivalent.

Competencies/Skills

• Strong leadership, coaching, and employee development skills.
• Excellent communication and interpersonal skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to interpret operational data and performance metrics.
• Strong project management and continuous improvement capabilities.
• Proficiency with Microsoft Office and ERP/WMS systems.
• Ability to build effective working relationships with cross-functional departments, suppliers, transportation providers, and customers.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.

Founded in 1964, Superior Tire & Rubber Corp. is a designer and manufacturer of polyurethane and rubber industrial components for the material handling, construction, agricultural, municipal, and mining industries. All Superior Tire & Rubber Corp.'s product offerings are proudly engineered and produced in the USA on state-of-the-art processing and machining equipment, overseen by quality management systems registered to ISO 9001. Superior Tire & Rubber Corp. also owns multiple patents on many innovative products that have become new industry standards.

Superior Tire & Rubber Corporation Employees are eligible for the following benefits:

• Off-shift Premium
• Vacation, Paid Holidays, and Personal Days
• Medical, Dental, Vision and Life Insurance
• Parental Leave
• 401K
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• YMCA Memberships
• Wellness Programs

At Superior Tire and Rubber Corporation, we are an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified people without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or any other legally protected class. Our company makes all employment and advancement decisions based on merit, qualifications, and abilities.