Warehouse Manager

As a result of our phenomenal growth, MSS Solutions has an opening for a Warehouse Manager in Charlotte, NC. If you are an experienced warehouse professional who is looking to develop your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It plays a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

• Manage day-to-day warehouse operations, including receiving, storage, picking, packing, and shipping
• Supervise, train, schedule, and evaluate warehouse staff
• Ensure inventory accuracy through cycle counts and audits
• Maintain compliance with safety regulations, company policies, and OSHA standards
• Optimize warehouse layout, workflows, and labor utilization to improve efficiency
• Coordinate with procurement, logistics, and customer service teams
• Monitor KPIs such as order accuracy, on-time shipments, and inventory turnover
• Oversee equipment maintenance and facility cleanliness
• Resolve operational issues and implement continuous improvement initiatives
• Prepare reports on inventory levels, staffing, and performance metrics
• Other duties as assigned by the Company from time to time

Qualifications and Requirements

• Requires High School Diploma or Equivalent; bachelor’s degree preferred
• Strong experience in a warehouse environment
• Prior supervisory or management experience required
• Proficiency with Microsoft office and warehouse software (WMS/ERP)
• Solid understanding of warehouse safety standards and best practices
• Familiarity with shipping, receiving, and logistics processes
• Strong organizational and problem-solving skills
• Effective communication
• Ability to prioritize in a fast-paced environment
• Must successfully pass a background check and drug test.
• Valid driver’s license and acceptable driving record required.
• Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.

Work Environment: Work is performed in a tempered and non-tempered environment with bright lights.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business’ growth and our employees' needs. Currently, our benefits include:

• Medical/Dental/Vision Insurance
• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

Additional Notes

• If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com
• MSS Solutions is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply