Warehouse Manager

General Accounts

Cleveland, Ohio

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JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Budget Management, Coaching, Communication Skills, Continuous Improvement, Corporate Compliance, Cost Control, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Dental Insurance, Disciplinary Action, English Language, Establish Priorities, Health Insurance, Insurance, Laundry, Leadership, Logistics, Maintain Compliance, Microsoft Office, OSHA, Operational Communications, Operational Expenditure (OPEX), Operations Management, Operations Planning, Organizational Skills, Performance Analysis, Performance Management, Performance Reviews, Policy Development, Policy Implementation, Problem Solving Skills, Process Improvement, Project/Program Management, Regulations, Regulatory Compliance, Regulatory Requirements, Rentals, Resolve Customer Issues, Resource Management, Risk Management, Safety Compliance, Safety Standards, Safety/Work Safety, Succession Planning, Supply Chain Management, Team Building, Team Lead/Manager, Team Player, Time Management, Training Program, Training/Teaching, Trend Analysis, Vision Plan, Warehousing, Workforce Planning

LOCATION

Cleveland, Ohio

POSTED

5 days ago

Responsive recruiter

Benefits:

401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Vision insurance

The Warehouse Manager leads warehouse and production operations across multiple departments, including Equipment Prep, Laundry, Maintenance, and Warewashing. This role is responsible for driving operational performance, team development, safety, cost control, and service excellence while ensuring alignment with company objectives. The Warehouse Manager provides strategic leadership, develops operational initiatives, and partners cross-functionally to support continued growth and operational excellence.

Essential Duties and Responsibilities:

Operational Leadership:
- Lead and develop warehouse leadership teams to achieve operational, quality, safety, and financial objectives.
- Develop and implement policies, processes, and best practices that promote safe, efficient, and organized warehouse operations.
- Oversee equipment storage practices, production standards, and industrial vehicle operations, ensuring compliance with company and regulatory requirements.
- Establish operational priorities, allocate resources, and oversee workforce planning to meet production goals and service expectations.
- Act as the primary leader on-site during operations, ensuring timely decision-making and coordination across production departments.
Performance and Process Improvement:
- Utilize data and performance analytics to monitor productivity, identify trends, and drive continuous improvement initiatives.
- Develop and manage departmental budgets while monitoring labor, equipment, and operational expenses.
- Review and verify time and attendance records, ensuring accurate reporting and compliance with scheduling policies.
- Lead initiatives that streamline warehouse workflows, improve production standards, and reduce operational inefficiencies.
Team Leadership and Development:
- Lead, coach, and develop supervisors, leads, and team members across multiple departments.
- Communicate clear expectations, provide regular feedback, and foster a culture of accountability and continuous learning.
- Oversee performance management, including coaching, disciplinary action, performance reviews, and succession planning.
- Deliver training programs, including industrial vehicle training, to ensure OSHA compliance.
Cross-Functional Collaboration:
- Partner with other functional leaders to ensure warehouse activities align with client expectations and company objectives.
- Act as a key point of contact for operational communication across warehouse functions and between internal teams.
- Collaborate with executive leadership and department leaders to align operational priorities and drive business objectives.
Client Focus:
- Drive a client-focused culture by ensuring operational performance consistently meets or exceeds service expectations.
- Partner with other departments to proactively address client needs, resolve service issues, and contribute to an exceptional client experience.
Safety and Risk Management:
- Develop, implement, and oversee warehouse safety programs and compliance initiatives.
- Ensure equipment, industrial vehicles, and production practices meet regulatory and safety standards.
Culture and Core Values:
- Embody and promote the company’s Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART) in all actions, decisions, and team interactions.
- Foster a positive work environment that reflects these values and encourages collaboration, accountability, and continuous improvement.
Perform other duties and special projects as assigned.

Schedule, Benefits, and Perks:

Position follows a rotating 4x10 schedule (four 10-hour shifts per week). Day and afternoon shifts are available, and scheduled workdays may include weekends and holidays based on operational needs.
Comprehensive health insurance (medical, dental, vision), and supplemental insurance plans are available.
401(k) with company match.
Team member rental discounts.
And more!

Qualifications and Requirements:

Bachelor's degree in Business, Supply Chain Management, or a related field preferred; equivalent experience will be considered.
5–7 years of warehouse, logistics, production, or operations management experience in a fast-paced environment.
Proven leadership experience with the ability to develop teams, manage budgets, and drive operational performance.
Strong analytical, organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office applications and written and verbal English.
Completion of a Predictive Index Behavioral and Cognitive Assessment, background check, and drug screening.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the Company

General Accounts

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