Warehouse Manager / Customer Service & Furniture Repair
Join our family-owned Ashley Furniture store and work directly alongside ownership in a friendly, supportive environment. This is a hands-on role for a dependable, self-motivated person who enjoys helping customers, leading a team, and keeping operations running smoothly.
Responsibilities
Organize and maintain a clean, bright, and efficient warehouse
Receive, inspect, and process incoming freight
Assemble furniture and assist with moving heavy merchandise
Coordinate and manage delivery personnel
Answer customer calls and provide friendly, professional service
Diagnose furniture concerns and determine repair needs
Order, receive, and track replacement parts
Schedule and complete furniture repairs
What We're Looking For
Able to safely lift and move heavy furniture
Self-motivated, organized, and dependable
Comfortable working with customers and staff
Strong communication and problem-solving skills
Willing to learn - on-the-job training is provided
Furniture, warehouse, delivery, or repair experience is helpful but not required
Why Join Us?
Work for a small family business that genuinely cares about its employees
Enjoy a friendly, family-oriented workplace
Work directly alongside ownership - not layers of corporate management
Train in a clean, well-maintained warehouse
Take on a varied role where your work is noticed and appreciated
Numbers & Facts
Location
Troy, OH
Skills
Cargo/Freightunmatched
Communication Skillsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Delivery Managementunmatched
Furnitureunmatched
Furniture Constructionunmatched
Furniture Movingunmatched
Furniture Repairunmatched
Furniture Salesunmatched
Heavy Liftingunmatched
Identify Issuesunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Professional Servicesunmatched
Receiving Inspectionunmatched
Small Businessunmatched
Team Lead/Managerunmatched
Telephone Skillsunmatched
Warehousingunmatched
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