Spread the Word Nevada Overview
At Spread the Word Nevada, we believe every child deserves the chance to discover the joy and power of reading. Since 2001, we've placed millions of books into the hands and homes of children across Nevada's most at-risk communities - inspiring a lifelong love of learning and brighter academic futures.
Position Summary
The Warehouse Manager oversees all aspects of warehouse operations, inventory management, procurement, and distribution logistics in support of STWN programs, sales, drives, and grant fulfillment. This role leads staff and volunteers; collaborates with and community partners; maintains safety and compliance; and ensures the efficient, accurate movement of goods and educational materials. The Manager also oversees drivers, fleet, routing, and may perform driving duties as operational needs require.
Essential Responsibilities
Warehouse Operations & Distribution
- Direct daily warehouse operations including receiving, storage, picking, packing, and distribution.
- Develop, implement, and enforce Standard Operating Procedures (SOPs) to ensure consistency and compliance.
- Improve workflows and layout for optimal product flow, order accuracy, and space utilization.
- Open and/or close the warehouse; ensure facility is clean, organized, and audit ready.
Inventory & Procurement
- Oversee and optimize inventory processes and systems to ensure accurate stock tracking and reporting.
- Oversee all book inventory, including incoming donations, bulk purchases, program allocations, and sales.
- Monitor inventory levels; prepare reports on stock, turnover, losses, and trends; maintain scorecards/dashboards.
- Fleet, Delivery & Routing
- Plan delivery schedules and routes to ensure timely, cost-effective distribution to schools, partners, and events.
- Oversee drivers and driving assignments; ensure proper load securement and delivery documentation.
- Operate and/or supervise the operation of cargo vans, 24-foot box trucks, and forklifts; step in to drive as needed.
- Coordinate pickups of community donations; serve as a positive representative with donors and partners.
People Leadership & Volunteer Management
- Recruit, hire, train, schedule, and supervise warehouse staff; provide coaching and performance feedback.
- Ensure all personnel follow safety protocols, productivity standards, and quality expectations.
- Manage timecards and mileage; coordinate cross-training and professional development.
- Plan and lead volunteer shifts and projects; provide training and a safe, inclusive environment.
Safety, Facilities & Equipment
- Ensure OSHA compliance and maintain a safe, organized work environment.
- Implement and maintain safety compliance (including forklift) and enforce protocols to minimize incidents.
- Manage preventive maintenance and repairs for warehouse equipment and fleet vehicles.
- Implement strategic use of assets (racking, equipment, space) to improve efficiency and reduce costs.
Systems & Reporting
- Maintain and improve inventory tracking and procurement systems; ensure data integrity across tools.
- Analyze and report warehouse KPIs (inventory accuracy, order cycle time, fill rate, on-time delivery).
- Collaborate with Director of Programs planning, budgeting, and forecasting.
Social Enterprise & Sales Fulfillment
- Coordinate order fulfillment and shipping for bulk book sales.
Stakeholder Communication & External Relations
- Serve as liaison with internal teams (Programs, Development, Finance) and external partners, and vendors.
- Resolve operational issues promptly and professionally; escalate risks and recommend solutions.
Qualifications
Required
- 3+ years of experience in warehouse operations, logistics, procurement, or inventory management with supervisory responsibilities.
- Strong leadership and interpersonal skills, including experience working with volunteers.
- Familiarity with warehouse and inventory systems (FlowTrac or comparable WMS).
- Demonstrated organizational and data management skills; proficiency with Microsoft Office.
- Ability to work in a physically active environment and lift/move 30–50 lbs as needed.
- Forklift operation experience; ability to obtain/maintain forklift certification.
- Valid Nevada Driver's License, current automobile insurance, and vehicle registration.
- Current Nevada Driver's Record (within 30 days) and clean driving history.
Preferred
- Bachelor's degree in Business, Supply Chain, Logistics, or related field (or equivalent experience).
- Experience in nonprofit, education, food bank, or volunteer-driven environments.
- Knowledge of fleet management and route planning tools.
- Book industry knowledge and passion for children's literature and literacy advocacy.
- Certification in logistics, supply chain, or warehouse operations.
Core Competencies & Personal Attributes
- Mission-driven with a passion for literacy and community impact.
- Effective team leadership; able to motivate, delegate, and hold teams accountable.
- Clear written and verbal communication; strong decision-making and problem-solving skills.
- Positive, adaptable, and committed to continuous improvement.
Physical & Mental Demands and Work Environment
This role requires regular standing, walking, lifting, reaching, climbing/balancing, stooping, kneeling, crouching or crawling, and frequent communication in person and by phone. Must be able to lift up to 30 pounds or more, distinguish letters/symbols, and maintain eye/hand coordination. Work is performed in office, warehouse, and school environments with moderate to high noise at times and exposure to heat, wet, and/or humid outdoor conditions. Travel within the local area to conduct business is required.
Hours, Workplace Type, Compensation & Benefits
- Hours: Monday–Friday; occasional evenings and weekends as needed.
- Workplace Type: On-site.
- Salary Range: $55,000 - $60,000 per year (DOE).
- Benefits: 401(k) with 4% match; Health, Vision, and Dental insurance; Employer-paid basic life insurance; 11 paid holidays; Paid Time Off.
Note
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties may change based on business needs. STWN is an Equal Opportunity Employer, a drug-free workplace, and complies with applicable ADA regulations. Employment is at-will.
Fingerprint and background checks will be conducted on every employee as part of our hiring process.