Warehouse Monitoring Associate

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

Opensity Solutions is seeking a reliable, detail-oriented, and professional Warehouse Monitoring Associate to support safety, security, and operational compliance within a warehouse or distribution center environment. This role is responsible for monitoring facility access, maintaining building security procedures, conducting routine patrols, and ensuring adherence to established building protocols.

The ideal candidate will possess strong observational skills, excellent communication abilities, and a commitment to maintaining a safe and secure workplace for employees, visitors, vendors, and company assets.

• Schedule: Monday to Friday 5:15AM to 1:15PM
• Pay: $19.50

Key Responsibilities

Administration

• Manage building access control systems, including entry card and access information.
• Issue identification badges to visitors, associates, contractors, and vendors.
• Maintain accurate and detailed records of facility patrols, incidents, and building entry/exit activity.
• Create, update, and complete reports related to facility monitoring and operational procedures.
• Ensure compliance with security and access control policies.

Patrol & Monitoring

• Conduct routine interior and exterior building patrols to identify potential safety hazards, security concerns, and non-compliant behaviors.
• Monitor critical areas throughout the facility and remain alert to suspicious activity or misuse of company property.
• Enforce facility protocols to prevent unauthorized access.
• Greet, assist, and direct associates, guests, visitors, and vendors in a professional and courteous manner.
• Complete assigned monitoring tasks and oversee designated SPE stations.
• Report incidents, safety concerns, and unusual activity promptly and accurately.

Training & Compliance

• Identify training needs and support the completion of required training programs.
• Promote adherence to company policies, procedures, and safety standards.
• Assist in maintaining a culture of safety, accountability, and operational excellence.

Qualifications

Education

• High School Diploma or equivalent required.

Experience

• Experience working in a warehouse, distribution center, security, monitoring, or customer service environment preferred.
• Experience using Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to understand and respond effectively to client and employee inquiries.

Required Skills & Competencies

• Client-first mindset with a commitment to exceptional service.
• Strong attention to detail and accuracy.
• Ability to multitask and perform effectively in a fast-paced environment with changing priorities.
• Sound judgment and decision-making skills within the scope of responsibility.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and protect sensitive information.
• Comfortable using technology and learning new systems.
• Positive attitude and professional demeanor.
• Ability to work independently and as part of a team.
• Flexible, adaptable, and dependable.
• Ability to meet deadlines and perform under pressure.

Physical Requirements

• Ability to walk extensively throughout the shift, both indoors and outdoors.
• Ability to stand for extended periods.
• Ability to perform routine patrols and inspections throughout the facility.
• Ability to occasionally lift up to 25 pounds.

Compensation

The compensation range for this role is up to $19.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.