Coaching, Computer Skills, Customer Relationship Management (CRM), Customer Service Evaluation, Customer Support/Service, Detail Oriented, Distribution Operations, Distribution Services, ERP (Enterprise Resource Planning), Email Technology, Establish Priorities, FIFO, Food Safety, High School Diploma, Human Resources, Identify Issues, Interpersonal Skills, Lift/Move 50 Pounds, Manufacturing Operations, Microsoft Excel, Microsoft Office, Multilingual, Negotiation Skills, OSHA, Operational Support, Operations Management, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Pallet Jack, People Management, Performance Management, Problem Solving Skills, Purchasing/Procurement, Relationship Management, Safety/Work Safety, Sales, Sales Management, Shipping/Receiving, Spanish Language, Staff Training, Time Management, Training/Teaching, Warehousing
Get Fresh Produce started in 1982 as a retail produce store in Chicago, specializing in premium fresh fruit, vegetables, specialty foods, and dairy. Get Fresh is supported by an amazing team of sales, customer service, procurement, and operations professionals. Get Fresh Produce executes distribution of more than 13 million cases annually to 3,000 customers.
We base everything we do on ‘Fresh Thinking’. This means constantly seeking to work more efficiently, creatively, and meticulously to meet our customers’ needs. We work every day to drive consistency in the areas most important to our customers: Customer Service, Quality, Food, Safety, Reporting, Technology.
Essential Functions:
- Ensure customer orders are selected, palletized, loaded, and shipped accurately and on schedule
- Troubleshoot inventory, quality, routing, replenishment, equipment, and order fulfillment issues directly on the warehouse
- Coordinate with inventory, receiving, shipping, loading, and dispatch teams to ensure efficient execution of nightly operations
- Rotate products using FIFO criteria
- Assist with prioritizing work assignments and reallocating labor resources to meet changing operational demands
- Serve as a visible floor leader by monitoring workflow, identifying bottlenecks, and providing real-time operational support throughout the shift
- Monitor warehouse productivity and operational flow, addressing concerns before they impact service levels
- Lead by example through hands-on involvement in warehouse operations while maintaining accountability across assigned teams
- Escalate significant operational, quality, safety, or personnel concerns when appropriate while independently resolving routine issues
- Maintain a strong and consistent presence on the warehouse floor to support employees, answer questions, and resolve issues as they arise
- Oversee the hiring, developing and managing the performance of warehouse team members
- Collaborate and excel in working with other functional areas to create efficient and effective processes for servicing customers
- Maintain organized, written employee training, coaching, discipline, and safety investigation records in coordination with the Night Operations Manager, VP of Operations, and Human Resources
- Ensure and foster an environment of food safety, warehouse safety, team culture, and OSHA compliance
- Obtain user and trainer certification on appropriate material handling equipment
- Rotate warehouse closing responsibilities with other supervisors
- Perform work outside of normal business hours as required
- Maintain regular and satisfactory full-time attendance
- Perform special projects as assigned by the Night Operations Manager, and VP Of Operations – Get Fresh Produce
Competencies, Education, and Skills:
- Strong relationship management and interpersonal skills
- Innovative and creative thinking
- Listening skills
- Influencing and negotiation skills
- Complex problem-solving
- Highly resourceful
- Player-Coach
- Organized and attention-to-detail approach
- High school diploma or GED
- 2 – 4+ years in a supervisory role prior experience is preferred
- Recent and successful experience in manufacturing or distribution operations
- Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems- Produce Pro, Microsoft Office (particularly Excel), and common E Mail systems.
- Bilingual: Spanish is plus
Physical Demands:
- Occasionally lift up to 50lbs
- Stand or sit for long periods of time
- Work in cold and wet cooler conditions for extended periods of time
Compensation:
- $68,000 - $73,000/Year based on experience
Work Schedule:
- Sunday – Friday (Off on Saturday and one day during the week).
- 6:00pm – 7:00pm start time, depending on the day till completed
Benefits:
- Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
- Paid Time Off
- Holidays
- 401(k) with Company Match
- Weekly Paid
- Career Advancement Opportunities
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.