Warehouse Operations Specialist

Core Roles and Responsibilities:
Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%)
Prepare and develop detailed logistics plans and actively communicate with customers to keep
them abreast of the shipments (15%)
Prepare international logistics reports for management's review by tracking, processing overnight
shipment, auditing, researching and troubleshooting logistics operational issues (10%)
Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance
Indicators") (10%)
Record daily logistics logs and tracking records to maintain logistics records (10%)
Investigate load exceptions and report issues to manager (10%)
Coordinate inbound shipment distribution centers and customers in compliance with their orders
and request multiple carriers (10%)
Monitor and track orders, pickup and delivery appointments are made between receiver and
customer to ensure on-time delivery and completion (5%)
Maintain and develop strong internal and external working relationships with all carriers and
customers by providing logistics solutions; (5%)
Ensures that all logistics processes including the import/export of materials, parts and product in
compliance with US Customs regulations and documentation requirements; (5%)
Prepare reports and documents for logistics operations, such as reports of order routings status,
consolidation potential and estimated shipping dates (5%)
Supervise and direct the daily activities of the shipping and receiving team, including task
assignment, performance management, training, and exercising authority to make or recommend
decisions regarding hiring and disciplinary actions
Coach and mentor team members to enhance individual and team performance, foster a culture of
accountability and safety, and implement process improvements to optimize warehouse logistics
operations.
Develop and enforce standard operating procedures (SOPs) for logistics and warehouse
operations, ensuring compliance with company policies, safety regulations, and quality standards
while leading cross-functional collaboration to resolve escalated issues.
Sorting and input of rework inventory; monitoring and managing completion performance
Review and reduction management of long-term inventory status
Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits
Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area
Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities
Handling customer requests and inquiries
Monitoring and managing the operation of equipment (forklifts, RF terminals, radios)
Leading monthly Safety Meetings and reporting outcomes
Leading and managing pre-operation morning meetings
Supplying samples and maintaining related records
Managing the history and status of non-conforming inventory
Operating and providing training on clamp forklifts

Requirements:
Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or
warehouse environment.
5+ years of logistics experience, preferably within a manufacturing or high-volume production
setting.
Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to
analyze and present operational data effectively.
Bilingual proficiency in Korean and English preferred to support communication across teams
and with corporate stakeholders.
Valid drivers license and ability to work flexible hours, including evenings and weekends,
based on operational needs.

Business Hours: Monday Friday: 6:45 AM 5:30 pm CST (Weekend work required upon request)

Salary: Starting at $70,000.00 USD (Depending on years of experience)

FLSA Status: Exempt

Benefits:
Medical/Dental/Vision Insurance
Life Insurance
Employee Discount
401(K)
401(K) matching
Paid Time Off
Referral Program