Warehouse Returns Administrator

Admin 1 (Warehouse Administrator)

Location: Perris, CA | Department: Returns Warehouse Operations | Job Type: Full-time | Pay: $22.50-$24.50

About the Role: Your Impact

The Admin 1 (Warehouse Administrator) plays a critical role in ensuring the smooth and efficient administrative flow of goods and information throughout the warehouse and yard. You will be the primary link between physical operations, documentation, and various support teams (e.g., Transportation and Inventory). This position requires a detail-oriented, collaborative, and analytical individual to manage logistics documentation, coordinate yard movements, and provide essential administrative support.

Why Join Our Team? (Your Perks & Growth)

• Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.
• Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.
• Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You'll Do (Core Responsibilities)

Your primary focus is high-accuracy data entry, document management, and logistics coordination:

Logistics & Yard Management:

• Gate in and out all incoming (truckload, LTL, shuttle) and outgoing shipments, including all returns shipments.
• Physically check in and out all trailers entering/exiting the yard, logging essential status details (trailer number, seal number, etc.).
• Plan and communicate trailer movements within the yard to switchers, dock managers, and transportation planners.
• Complete daily yard checks and reconcile them with yard inventory records.
• Schedule appointments for all incoming and outgoing shipments.

Documentation & Data Processing:

• Arrive and/or dispatch loads into warehouse, transportation, and yard management systems.
• Close out trailers in a timely manner to meet cut times.
• Ensure completion and proper filing of all required paperwork and documentation (e.g., manifests, bills of lading).
• Process returns items, including data entry and system updates.
• Perform extensive and accurate data entry, audit processed items, and resolve data discrepancies to maintain inventory accuracy.

Administrative & Office Support:

• Construct meaningful, actionable reports (e.g., updating UPH forecast daily).
• Provide general office support, including purchasing and managing the inventory of supplies for the warehouse.
• Oversee the invoicing for maintenance and utilities weekly/monthly.
• Communicate effectively with various internal teams and external partners (carriers, drivers).
• Flex to support operational needs in the process path, as required.

What You'll Need (Minimum Requirements)

Experience & Skills:

• High School diploma or equivalent.
• Knowledge in Microsoft Office and Excel is essential.
• Proven ability to perform extensive and accurate data entry.
• Ability to solve practical problems by thinking analytically and creatively.
• Ability to multitask and prioritize tasks frequently.
• Service and warehousing/fulfillment experience is preferred.

Communication & Reasoning:

• Excellent relationship building, negotiation, and communication skills.
• Ability to read, analyze, and interpret complex documents in English (e.g., safety rules, operating instructions, and procedure manuals).
• Ability to deal with a variety of concrete variables in situations where only limited standardization exists.

Physical & Environment:

• Ability to alternate between sitting, standing, and walking throughout the shift.
• Ability to work in both an office environment and a warehouse environment (near machinery, in non-climate-controlled conditions).
• Lifting up to 75 lbs. unassisted is required, though infrequent (less than half shift).

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.