Our Shift Leads are energetic, decisive, and engaging while managing multiple priorities in a changing warehouse environment. They are go-to, problem solvers! Shift Leads are responsible for all day-to-day operations taking place on their scheduled shift.
We offer medical benefits after your first check, overtime opportunities.
Location: San Bernadino, CA Pay Rate: $25/hr
Essential Functions An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.
Build Relationships with Client managers through daily interaction and weekly meetings. Solicit their input of hourly associate performance and department concerns. Provide them with the guidance and support needed to ensure your partnership is contributing to their success.
Maintain open door policy with hourly associates, answering questions regarding policies and procedures, actively listening of concerns and issues raised, escalating issues as appropriate, and maintaining confidential conversations.
Coordinate and manage large group meetings for hourly associates, including first-day Welcome Meeting.
Provide performance feedback and disciplinary action, including terminations, for hourly associates.
Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, and make recommendations for corrective action as needed.
Maintain appropriate levels of confidentiality, while managing workflow for company and onsite client projects.
Preferred Minimum Requirements
HS Diploma or GED
Bilingual in Spanish/English strongly preferred
3+ years supervisory experience in a warehouse environment, large group experience a plus
Experience in client relations, preferably in warehouse or staffing environment
Superior customer service, organization and time management skills
Advanced level Microsoft Excel and Web-based Applications/Systems
Excellent verbal and written communication skills
Ability to operate and problem solve in a fast paced, and fluid environment
Ability to adjust schedule for work overtime and be present during changing business needs
Desire to learn and develop beyond current role
Ability to work onsite at Client location and adjust schedule based on business needs.
Physical Requirements:
Lift up to 49 pounds
Push utility cards up to 60 pounds
Use carts, dollies, hand trucks and other gear to move items around
Go up and down stairs (where applicable)
Work at a height of up to 40 feet on a mezzanine (where applicable)
Numbers & Facts
Location
San Bernardino, CA
Job Type
Intern
Skills
Communication Skillsunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Disciplinary Actionunmatched
Employee Relationsunmatched
English Languageunmatched
Health Planunmatched
Internet Applicationunmatched
Microsoft Excelunmatched
Multilingualunmatched
Multitaskingunmatched
People Managementunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Schedule Developmentunmatched
Spanish Languageunmatched
Staff Policiesunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Warehousingunmatched
Writing Skillsunmatched
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