Warehouse Shipping & OTIF Compliance Specialist

Ready to be the point person who keeps freight moving and records spotless?

If you thrive on accuracy, timelines, and coordination, this Warehouse Shipping & OTIF Compliance Specialist role puts you at the center of inbound/outbound flow, inventory integrity, shipment scheduling, routing, documentation, and customer standards. You’ll partner with the Warehouse Supervisor to ensure orders leave right—and right on time.

What You'll Own

• Purchase Orders: Receive and process customer POs manually and through EDI.
• Inventory Accuracy: Enter and validate data in WMS; reconcile on-hand counts with packing slips and resolve discrepancies.
• Scheduling: Book shipments via customer portals and dock scheduling software.
• Daily Coordination: Align shipping and receiving activities with the Warehouse Supervisor.
• Documentation: Prepare precise paperwork and electronic bills of lading; audit picks to ensure orders and ship quantities match.
• Gatekeeper: Make the final Go/No-Go call on freight release.
• Compliance: File tickets to support “On Time/In Full” (OTIF) requirements.
• Records: Maintain comprehensive logs, reports, and the complete paper trail for shipping.
• Issue Resolution: Communicate transit challenges promptly and propose solutions.

How You’ll Work

• Communicate frequently via email and in person with drivers and dispatchers
• Enter and manage information in WMS/TMS
• Share workload plans and updates with management and warehouse teams
• Operate within a blended office/warehouse environment with forklift, pedestrian, and tractor-trailer activity
• Adhere to ISO and OSHA standards
• Work in conditions with temperature fluctuations typical of warehouses/manufacturing
• Perform regular walking and standing and lift up to 30 lbs

What You Bring

• High school diploma or GED; and/or 2+ years of related experience
• Knowledge of shipping/receiving practices, warehouse operations, and transportation/trucking
• Strong typing, communication, reading, and writing skills
• Experience with warehouse software (WMS/TMS)
• Bonus exposure: Retail Link (Transportation 2.0), NetSuite, Prime, or Opendock
• Upbeat, personable approach that motivates teams
• Ability to maintain professionalism in a fast-paced setting and calmly handle difficult or irate customers
• Cross-functional coordination skills and comfort prioritizing under tight deadlines
• Problem-solving ability and adaptability to shifting priorities
• Dedication to safety and compliance
• Flexibility to work overtime during peak periods
• Daily in-person attendance required