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Warehouse Supervisor

Emerge

Depew, NY

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JOB DETAILS
SALARY
$65,000–$79,000 Per Year
SKILLS
Budgeting, Business Operations, Business Support, Communication Skills, Continuous Improvement, Cost Analysis, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Distribution Services, Financial Analysis, Inventory Cycle Counts, Leadership, Lean Manufacturing, Maintain Compliance, Mathematics, Mentoring, Microsoft Office, Microsoft Outlook, OSHA, Operations Management, Operations Planning, Order Picking/Packing, People Management, Process Improvement, Product Packaging, Production Planning, Regulatory Compliance, Return on Investment (ROI), Servant leadership, Service Delivery, Statistics, Team Building, Team Player, Warehousing
LOCATION
Depew, NY
POSTED
1 day ago
We are seeking an experienced Fulfillment Operations Supervisor to lead operations within a highly automated distribution center. This role is responsible for delivering exceptional service and quality while balancing operational efficiency, employee engagement, safety, and financial performance.
The ideal candidate is a strong servant leader with experience in automated material handling systems, Lean methodologies, and team development. This position plays a critical role in driving performance, supporting employee satisfaction, and enhancing customer service at all levels of the organization.

Salary:  65K - 79K annually
Shift:  6am to 2:30pm
OT is mandatory through the week starting at 4am and Saturdays as needed

Key Responsibilities
  • Supervise and lead hourly associates in a fast-paced distribution environment
  • Execute operational plans with precision and accountability
  • Drive financial performance through data-based decision making
  • Promote a strong safety culture and ensure OSHA compliance standards
  • Collaborate cross-functionally to support business initiatives and operational goals
  • Lead and support transformational process improvements
  • Manage shifting priorities while maintaining service and efficiency standards
  • Oversee warehouse functions including WMS, voice-picking, slotting, production planning, and cycle counts
  • Approve payroll and ensure labor efficiency standards are met
  • Communicate clearly and effectively across teams, departments, and leadership levels
  • Foster a culture of teamwork, engagement, accountability, and continuous improvement

 
Education & Experience:
  • Associate's degree in Business Management or related field required (Bachelor's preferred)
  • 5–7 years of supervisory experience in an automated distribution or manufacturing environment (pick/pack preferred)
  • Proven experience leading business process improvements from planning through execution
  • Strong knowledge of Lean Production methodologies and tools
  • Experience with Warehouse Management Systems (WMS), inventory accuracy, and cycle count processes
  • Proficient in Microsoft Office Suite and Outlook
  • Knowledge of OSHA guidelines preferred
  • Retail and consumer packaging distribution experience preferred

Required Competencies
Technical Skills:
  • Ability to perform mathematical calculations and statistical analysis
  • Analyze budgets, financial statements, and capital requests
  • Conduct cost analyses and demonstrate ROI
Leadership:
  • Develop and mentor team members
  • Maintain an approachable, open-door leadership style
  • Balance agility and flexibility in a dynamic environment
Results-Oriented:
  • Manage high task volumes and changing priorities
  • Drive accountability across peers and direct reports
  • Execute distribution center initiatives efficiently
Continuous Improvement & Customer Focus:
  • Operate with a continuous improvement mindset
  • Adapt operations to meet changing customer demands
  • Maintain service excellence while balancing efficiency

Work Environment
This position operates within a highly automated distribution center and requires strong leadership presence, operational awareness, and a safety-first mindset.

About the Company

E

Emerge

Emerge extends sales, marketing, and business management teams for enterprise corporations. We put exceptional people, processes, and systems into action to help our clients achieve their business goals.

We are a collection of people who care deeply about our clients, family, friends and co-workers. Working together to solve our clients’ Staffing and Managed Services needs is what drives us to work in the morning, powers us through hectic travel and keeps the wide smiles on our faces every day.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Business Services - Other

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