Warehouse Supervisor

Rooms To Go

Jacksonville, FL

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Dental Insurance, Disability Insurance, Distribution Services, Furniture, Housekeeping/Cleaning, Kiosks, Leadership, Life Insurance, Loading/Unloading, Merchandising, Multitasking, Order Picking/Packing, Order Supplies, Organizational Skills, Painting (Facilities and Maintenance), People Management, Polishing, Presentation/Verbal Skills, Sales, Software Patches, Team Player, Time Management, Vision Plan, Warehousing, Writing Skills, eCommerce
LOCATION
Jacksonville, FL
POSTED
Today
This position is responsible for showroom appearance, merchandise movement, and loading/unloading vehicles with merchandise as well as directing daily tasks of warehouse associates.

Essential Duties and Responsibilities:

  • Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap)
  • Supervises the tasks of 8 or more warehouse associates and warehouse lead associates
  • Follows company policies/procedures
  • Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks)
  • Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed
  • Achieves a maintenance score 85 or higher
  • Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles
  • Portrays professional customer service and communication with customers, merchandisers, co-workers and management
  • Communicates with office/sales and takes direction from merchandising
  • Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area
  • Stocks and orders supplies to keep supply area clean and organized
  • Receives product in computer
  • Completes various reports for operational functionality
  • Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries)
  • Performs other duties as required


Essential Requirements

  • Good verbal and written communication skills with the ability to effectively communicate both verbally and written with customers, managers, and other associates
  • Good customer service skills preferred including handling difficult customers professionally and following up, as needed
  • Good leadership and team work, courteous and helpful with staff, contributes to a positive work environment
  • Good organizational skills preferred with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow
  • Ability to keep customer information in a confidential and private manner


Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!


Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Applicants must be authorized to work in the U.S.

About the Company

R

Rooms To Go

When Rooms To Go opened its first set of doors in 1991, the way people bought furniture was changed forever. Since then, we've grown into America's #1 independent furniture company with the nation's largest furniture inventory. By offering stylish furniture at everyday low prices, original room packages, superior service and fast delivery, today Rooms To Go is America's favorite place to buy furniture.

Along with the creation of this great furniture company, an exciting and innovative way to shop furniture was born. Rooms To Go introduced the concept of displaying and packaging furniture in complete room settings. Our designers coordinate each room's colors, fabrics and accessories to the last detail, so customers don't have to. This approach affords customers a simplified shopping experience and increased savings when buying an entire room. Trained, knowledgeable and courteous Rooms To Go sales associates create the hassle free, comfortable environment customers enjoy in our showrooms.

Rooms To Go's incomparable delivery promise ensures customers receive their new furniture in days, not months. Our fast and easy furniture delivery is realized through state-of-the-art Rooms To Go distribution centers, housing hundreds of thousands of furniture pieces ready for delivery today.

The Rooms To Go Furniture Revolution is the direct result of the finest sales, merchandising, advertising, operations, customer service and finance initiatives in the furniture industry. Our complete focus is to embrace change, and to respect and respond to our customer base. Certainly our policy of fashion at an affordable price generates high traffic through the front door, but it is the Rooms To Go Team that builds the loyalty and trust that keeps our customers coming back.


Rooms To Go recognizes that our over 5,000 associates are the nucleus of our continued success. We hire the finest candidates, who are career oriented and motivated. We value the individuality and creativity of our associates and recognize them on a regular basis. The executive team provides the vision; as service leaders, they are the coaches. They empower and believe in people achieving excellence in their work and lives. They love the business and refuse to accept mediocrity. Integrity and honesty are part of your benefit package at Rooms To Go.


Along with competitive pay, Rooms To Go offers excellent and affordable health insurance, a 401(k) plan with discretionary match, dental, vision, life, and disability insurance. Paid time off includes a week of paid vacation after only six months of employment, personal time and paid holidays. We are proud of our Wellness Program that offers our associates contests, weight loss and activity programs, discounts, and information to stay healthy. Many of our positions offer individual or team incentives to recognize and reward our associates. Rooms To Go associates enjoy a fast paced, innovative, team environment that focuses on giving our customer's an amazing buying experience.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Retail
FOUNDED
1991
WEBSITE
http://www.roomstogocareers.com