Summary: This position will oversee day-to-day warehouse operations, coordinates staff and workflows, enforce safety and quality standards, and drives productivity to ensure timely, accurate receipt, storage, and shipment of goods
RESPONSIBILITIES:
Monitor productivity reports and compare results against established objectives; implement corrective actions as needed to address performance gaps.
Follow up on all customer inquiries and requests to ensure timely resolution and satisfaction.
Treat all internal and external customers with professionalism, respect, and courtesy.
Uphold and comply with company policies, standards, and values.
Take accountability for how individual and team actions impact customers and overall company performance.