Bakery, Centers for Disease Control and Prevention (CDC), Customer Support/Service, Less Than Truckload (LTL), Loading/Unloading, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Radio Frequency, Sales, Shipping Requirements, Shipping/Receiving, Telephone Skills, Time Management, Warehousing
Job Summary
The Warehouse Support Specialist at Baker Distributing CDC is a dynamic and integral role requiring a customer-centric focus and comprehensive knowledge of warehouse procedures. This individual represents our organization, offering customer service support to clients and corporate management.
Essential Duties/Accountabilities
- Represent Baker Distributing CDC's with customer service support to customers and Baker management.
- Release Transfer and Sales Orders in a Timely manner.
- Respond to emails from Service Centers for all requests in a Timely manner using the Team Dynamix Service requester.
- Maintain Transfer and Sales Orders that are written incorrectly by the Service Centers.
- Batch Orders for UPS and LTL orders for transportation cost efficiencies.
- Screen Transfers and send untagged orders to purchasing for their approval, then drop to warehouse when approved.
- Stay current on any un-dropped orders or any that go into NC status or have been sent to purchasing to prevent not shipping orders that need to be shipped.
- Ensure that all orders are dropped to the RF device before cutoff is met.
- Handle all shipping requirements ie. expedited loads for CRD orders.
- Scan receiving documents and file paperwork.
- Contact vendors and carriers regarding PO discrepancies, I.E. shortages, overages, and damages.
- Follow up on all issues until resolved and maintain notes on all PO's in Mincron.
- Create and ship vendor returns
- Answer phone and emails in a timely manner.
- Assist with ordering of office and warehouse supplies.
- Assist in warehouse, I.e. receiving, picking, BOL creation, or any other duties as needed.
- Other duties/responsibilities as assigned
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Baker Distributing Co LLC