Analysis Skills, Career Counseling, Coaching, Communication Skills, Computer Skills, Customer Relations, Employee Benefits, Food Delivery, Forklift, Healthcare, High School Diploma, Loading/Unloading, Logistics, Menu Development, Metrics, Microsoft Office, OSHA, Operational Improvement, Operational Strategy, Order Picking/Packing, People Management, Performance Analysis, Productivity Management, Restaurant, Safety/Work Safety, Sales, Staff Training, Stock Purchase Plans, Time Management, Train-the-Trainer, Training/Teaching, Warehousing
1417897, No, 6930, 3921, 1, 0.0, 0.0, 02-Jul-2026, Warehouse Training Supervisor (Nights), Performance Springfield (0735), We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Reporting to Night Training Manager/Night Warehouse manager, Training supervisor is responsible for training the warehouse trainers how to properly train new associates through the corporate training guide. Coach and train new associates to achieve 95% selection rate and a strong service level. Track new associates' performance and hold associates accountable for their performance and service level.
Primary Responsibilities:
- Supervises and conducts the administrative training staff including: hiring, interviewing, scheduling, providing training and guidance, establishing job standards and evaluating performance.
- Ensures training for timely, accurate and complete order pulling for all orders pulled during the shift. Ensures all orders are loaded in their entirety and in proper stop sequence on the assigned truck and trailer and completes all necessary paperwork.
- Demonstrates a strong service quality ethic through personal example. Ensures that all associates have a thorough understanding of their individual roles in meeting or exceeding internal and external customer expectations.
- Coordinates pick planning training in conjunction with the Warehouse Manager.
- Utilization of Company's warehouse management system and other technologies available to maximize productivity. Analyzes the productivity levels of the warehouse operation and recommends appropriate changes.
- Ensures training of the safe operation of all material handling. Complies with Company's health and safety programs.
- Daily tracking of trainee performance
- Safety observations
- Review metrics daily with trainers and trainees.
- Proficient with computers
- Knowledge of Microsoft office
- May be required to select, load and complete drops as needed
- Cross train associates between departments and on equipment
- Provide feedback and review new associates tracking with trainers
- Conduct yearly PHME certifications
- Ensure all associates are up to date on company training courses.
- Performs other related duties as assigned.
- Schedule: Sunday - Thursday 6:30pm start
- Schedule may change to suite business needs
- 148508BR, 1 Performance Blvd, Springfield, Massachusetts (MA), 2nd Shift, Full Time, Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement., High School Diploma/GED
Prior warehouse experience 2-3 years
Strong communication skills
PHME experience 2-3 years, Performance Foodservice, Operations, Associates/2-year technical degree in business management, logistics or related area.
4 - 6 years of warehouse experience within foodservice industry.
Supervisory experience.
OSHA Forklift operator certificate., Massachusetts,
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams., Click Here for Benefits Information, $55000.00 - $77000.00
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Performance Food Group Co