Accounts Receivable, Administrative Skills, Attorney, Background Investigation, Communication Skills, Criminal Justice, Detail Oriented, Driver's License, Establish Priorities, High School Diploma, Keyboards, Law Enforcement, Lift/Move 25 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Processing, Organizational Skills, Physical Demands, Police Records, Presentation/Verbal Skills, Public Safety, Record Keeping, Records Management, Regulations, Time Management, Writing Skills
Posted On: July 13, 2026
Job Type: Full Time
Pay Rate: $16.88 an hour
Department: Police Department
Category: Administrative
Shift: Day
Background Investigation: Yes
AR Driver's License: Yes
Drug Test Required: Yes
The City of Conway is accepting applications for a Warrants & Records Coordinator position with the Conway Police Department.
This position is responsible for maintaining the department's warrant records and ensuring the timely and accurate entry, modification, validation, and removal of records within the Arkansas Crime Information Center (ACIC) and National Crime Information Center (NCIC). Duties include entering and clearing warrants, entering and removing Orders of Protection and No Contact Orders, maintaining related records, coordinating with the courts and prosecutors, ensuring compliance with ACIC/NCIC regulations and department policy, and assisting other divisions of the Police Department as needed. Additional duties may be assigned.
Primary Duties:
- Enter, modify, validate, and clear ACIC/NCIC records.
- Enter, modify, and remove warrants, Orders of Protection, and No Contact Orders.
- Coordinate with the courts, City Attorney, Prosecutor's Office, law enforcement agencies, and other criminal justice partners.
- Conduct required ACIC/NCIC validations and audits.
- Maintain the confidentiality and accuracy of criminal justice records.
- Routinely interact with police officers, the Emergency Operations Center, courts, and the public in a professional manner.
Minimum Qualifications:
- High school diploma or GED required.
- Must have experience with Microsoft Office programs, including Microsoft Word, Microsoft Excel, and Microsoft Outlook.
- Must be able to type a minimum of 45 words per minute with a high degree of accuracy.
- Must have effective written and oral communication skills.
- Must possess strong organizational skills and exceptional attention to detail.
- Must be able to maintain strict confidentiality while handling sensitive criminal justice information.
- Must have and maintain a valid Arkansas driver's license.
- Must be able to occasionally work flexible hours.
- Must be at least 18 years of age.
- Must successfully complete a background investigation, drug screening, and employment verification.
- Must be eligible to obtain and maintain ACIC/NCIC operator certification.
- Must obtain all applicable CJIS and ACIC/NCIC operator certifications within the probationary period and maintain certifications throughout employment.
- Must successfully complete a state and national fingerprint-based background check.
- Must not have entered a plea of guilty, been found guilty, or been convicted of a felony, as required for ACIC/NCIC certification.
Preferred Experience:
- Law enforcement records or police administrative support.
- Court clerk or judicial administrative experience.
- Prosecutor's office or criminal justice agency experience.
- Experience with ACIC/NCIC, CJIS, warrants, records management, or public safety dispatch.
Physical Requirements:
- Ability to sit for extended periods while performing computer-based work.
- Ability to use a keyboard and computer monitor for prolonged periods.
- Ability to occasionally lift and carry up to 25 pounds.
- Ability to perform detailed work requiring sustained concentration and accuracy.
The successful applicant must be capable of working independently, prioritizing multiple tasks, and maintaining a high degree of accuracy in a fast-paced environment. Errors in warrant entries, modifications, validations, or cancellations can have significant legal and public safety consequences. Accuracy, professionalism, discretion, and attention to detail are essential.
Salary is $16.8763 per hour/$35,103 annually with a competitive benefits package.
The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity or expression, genetic information, marital status, status as a covered veteran, political status, or other legally protected status.
Submitted applications and resumes will be subject to disclosure under the Arkansas Freedom of Information Act.
APPLY ONLINE