Location: Cerritos, CA| Job Type: Full Time |Pay: $27/hr+ | Schedule: Monday - Friday 7:00 a.m. - 4:00 p.m.
The Warranty Administrator is responsible for processing, submitting, and tracking manufacturer warranty claims to ensure timely reimbursement from Ford Motor Company. This role works closely with the service department to ensure all warranty repairs meet manufacturer guidelines and compliance standards.
What You'll Do:
Review repair orders to verify warranty coverage and eligibility
Ensure all documentation meets Ford warranty policies and procedures
Monitor claim status and follow up on outstanding or rejected claims
Resolve claim discrepancies and resubmit as needed
Communicate with service advisors and technicians to gather required information
Maintain organized records of all warranty submissions and approvals
Stay up to date with Ford warranty bulletins, recalls, and policy changes
Assist with warranty audits and ensure compliance with dealership and manufacturer standards
Reconcile warranty receivables and report on claim activity
What You'll Need:
Knowledge of Ford warranty policies and procedures
Experience handling audits and compliance reviews
Strong communication and problem-solving skills
Ability to prioritize multiple tasks and meet deadlines
Benefits & Employee Perks
Medical, Dental, Vision, and Complimentary Life Insurance