Warranty Administrator Supervisor

Build a Career with a Family-Owned Leader

Fields Auto Group believes our employees are our greatest asset. As a family-owned and operated company, we cultivate a culture of transparency and collaboration built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We are looking for a positive, dynamic leader to help us deliver a luxury experience to our customers and team members alike.

What We Offer

• Competitive Wages & 401(k) Plan
• $55,000 -$75,000 DOE
• Comprehensive Medical & Dental Insurance
• Paid Time Off (PTO)
• Clear pathways for growth and internal promotion

Key Responsibilities

Workforce & Schedule Management

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.

Leadership & Team Development

• Serve as the primary lead, providing daily mentorship, guidance, and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.

Operational Oversight

• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources, supplies, and equipment.
• Execute Quarterly Internal Warranty Audits and monitor key performance metrics.

Hiring & Compliance

• Assist in the hiring, onboarding, and training of new talent.
• Ensure all team actions comply with company policy and professional standards.

Requirements

• Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
• Jaguar/Land Rover experience is a plus!
• Knowledge: Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills: Proficiency in Microsoft Office Suite.
• Soft Skills: Exceptional attention to detail and a team-first mentality.