Job Description
Position Summary
This position is responsible for accurately creating, filing & managing the Warranty Claims process.
Essential Functions
- Generate & Submit Warranty claims daily
- Manage ongoing/pending Warranty claims
- Allocate Packing Slips/Shipping labels & Required Information to Shop Terminals
- Maintain a good working relationship with OEs, Suppliers & Shop Terminals
- Generate Weekly/Monthly Warranty Recovery Reports
- Assist with special projects
- Continuously improve Warranty claims processing procedure
- Distribute weekly Warranty updates to Maintenance Directors, Managers & Lead Technicians
- Escalate pending and/or ongoing concerns to Warranty Administrator
- Active cooperation with other essential department members and outside vendors
Numbers & Facts
| Location | Canton, OH |
Skills
- Claims Managementunmatched
- Claims Processingunmatched
- Continuous Improvementunmatched
- Vendor/Supplier Relationsunmatched
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