FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.
About FMA:
We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.
PERFORMANCE OBJECTIVES
• Timely Resolution of Warranty Claims
• Accuracy and Documentation:
Communication
Quality Assurance:
Invoicing
Cost Management
Training and Development
Customer Sasfacon
Continuous Improvement
Weekly & monthly reports
Strategic Planning: Provide financial insights and analysis to support strategic decision-making and long-term planning.
KEY COMPETENCIES
Cost, quality, speed, dependability, and flexibility.
Communication
Problem-solving
Eye for detail
Teamwork
Well organized
Schedule Coordination
Multi-task
Education and Experience
1. Bachelor's Degree: Preferred in construction management, engineering, business administration, or related field. (Not required)
2. Project Coordination Experience: Prior experience in project coordination, overseeing schedules, budgets, and resources.
3. Customer Service Skills: Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.
4. Administrative Roles: Previous roles involve documentation management, scheduling, and coordination.
PHYSICAL REQUIREMENTS
• Prolonged periods of sitting at a desk and working on a computer • Proficiency in standard Microsoft software