Warranty Data Analyst

V2Soft

Auburn Hills, MI

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Business Solutions, Capability Maturity Model Integration (CMMI), Cloud Computing, Community Support, Corrective Action, Cross-Functional, Data Analysis, Data Quality, Establish Priorities, Fortune 500 Customers, ISO (International Organization for Standardization), Leadership, Management of Information Systems/Technology (MIS), Microsoft Excel, Microsoft PowerPoint, Nonprofit, Performance Analysis, Performance Metrics, Problem Solving Skills, Quality Management, Reporting Dashboards, Risk, Root Cause Analysis, Software Engineering, Technical Leadership, Technical Recruiting, Testing, Time Management, Time Tracking, Trend Analysis, Vendor/Supplier Evaluation
LOCATION
Auburn Hills, MI
POSTED
8 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com  to know more . 



 Description: Job Title: Supplier Quality (SQ) Warranty Analyst

Position Summary:

The SQ Warranty Analyst is responsible for supporting warranty performance analysis and driving corrective actions aligned with the organization's Time to Fix (TTF) GIMS initiative. This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance.

Key Responsibilities:
  • Analyze warranty data trends to identify top contributors to 3MIS and prioritize GIMS cases for TTF focus
  • Support execution and tracking of the Time to Fix (TTF) GIMS initiative, ensuring timely issue resolution
  • Develop dashboards and reports to monitor warranty performance, TTF metrics, and supplier accountability
  • Collaborate with SQEs, engineering, and suppliers to drive root cause analysis and corrective actions
  • Perform deep-dive data analysis to support escalation of critical issues and leadership reporting
  • Ensure data accuracy and consistency across systems (GIMS, warranty databases, etc.)
  • Provide regular updates to leadership on progress against TTF targets and key risk areas

The Supplier Quality Warranty Data Analyst is responsible for analyzing warranty performance data to identify high-impact supplier quality issues, drive root cause prioritization, and support Time to Fix (TTF) improvement initiatives. This role plays a critical part in reducing 3MIS/kPPM by translating complex warranty data into actionable insights that enable supplier escalation, GIMS closure, and cross-functional alignment.

GIMS attack support, Quantic, data analysis, excel, Power Point
Hybrid role, TBD how many days per week in office
5-7 years of experience preferred but will consider more years of experience

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.  

About the Company

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V2Soft