Warranty Services Representative

Details:

Stefanini Group is hiring!

Stefanini is looking for an Warranty Services Representative in Cuyahoga Falls, OH 44223

For quick Apply, please reach out to Maria Teresa Paje, call 248 263 8623/ email: MariaTeresa.Paje@stefanini.com

Job Title: Warranty Services Representative

Location: 3773 State Road, Cuyahoga Falls, OH 44223

Shift Timings: M-F; 8:00 AM to 4:30 PM; 30 Minutes Lunch

Qualifications:

What We''re Looking For:

• High school diploma or equivalent.
• Strong computer skills including Microsoft Office Suite and internet. Experience with SalesForce, Docuware, and AS400 preferred.
• Ability to communicate, both written and verbal with customers, internal organizations across AMI cross functionally.
• Ability to work in a fast-paced, high-volume environment, utilizing strong customer service skills and attention to detail.
• Fenestration or building products industry experience preferred.
• Ability to manage multiple priorities and meet deadlines in high-volume processing department.
• Ability to read maps.
• Ability to work independently and in team environments, supporting teammates at all levels.

Responsibilities:

Position Summary:

• The Warranty Services Representative is responsible for filing, processing, and ordering any parts necessary for window and siding warranty claims as well as handling all communication surrounding those claims with all necessary parties including homeowners, contractors, distributors, and internal Client employees.