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Warranty Specialist - 1st Shift

Clayton Services

Houston, TX

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JOB DETAILS
SALARY
$20 Per Hour
SKILLS
Administrative Skills, Auditing, Business Solutions, Claims Management, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Document Management, Documentation, Establish Priorities, High School Diploma, Inventory Levels, Inventory Management, Manufacturing, Multitasking, Order Delivery, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Record Keeping, Repair Orders, Time Management, Time Management Software, Writing Skills
LOCATION
Houston, TX
POSTED
3 days ago
Clayton Services is searching for a Warranty Specialist - 1st Shift to join a thriving manufacturing company in North Houston. The Warranty Specialist - 1st Shift will be responsible for managing warranty claims, coordinating replacement parts, and serving as a key point of contact between vendors, internal teams, and customers to ensure timely resolution of warranty-related issues.

Job Type: Temp-to-Hire
Pay Rate: $20.00/hour
Benefits: Excellent benefits available after the successful completion of the temporary period, including medical, dental, vision, 401(k), PTO, and more.
Schedule: Monday - Friday, 6:00 AM - 4:30 PM w/ 30-min lunch

Warranty Specialist - 1st Shift Responsibilities:
  • Manage, document, and track warranty claims submitted to equipment manufacturers and suppliers
  • Coordinate replacement parts orders and monitor delivery timelines to support production and customer commitments
  • Maintain appropriate inventory levels of commonly used warranty components
  • Follow up with vendors to resolve open claims, discrepancies, and delays
  • Review warranty documentation and repair orders to ensure accuracy, completeness, and compliance with internal procedures
  • Inspect incoming equipment and completed products for visible defects or warranty-related issues
  • Process corrections or revisions to warranty claims as needed
  • Conduct routine audits of open and closed warranty claims to ensure proper resolution
  • Communicate regularly with internal departments and external customers regarding claim status and scheduling updates
  • Confirm receipt and return of warranty parts between customers and vendors
  • Prioritize incoming requests to meet service expectations and operational deadlines
  • Accurately record time worked using the company's timekeeping system
  • Perform additional administrative or operational tasks as assigned
Warranty Specialist - 1st Shift Skills and Abilities:
  • Strong organizational and time-management skills
  • High level of attention to detail and accuracy
  • Proficient with computers and standard business software
  • Ability to manage multiple tasks in a fast-paced environment
  • Effective written and verbal communication skills
  • Customer-service oriented with a problem-solving mindset
Warranty Specialist - 1st Shift Education and Experience:
  • High school diploma or equivalent preferred
  • Prior experience in warranty administration, parts coordination, manufacturing support, or customer service preferred
Warranty Specialist - 1st Shift - Immediate need. Apply today!

About the Company

C

Clayton Services

Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
http://www.claytonpersonnel.com

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