BC Companies, LLC, a growing manufacturer of Roxie Carts and Conquest Carts, is looking for a detail-oriented and organized Warranty Specialist to join our team in Loxley, Alabama. This position will be responsible for managing warranty claims from start to finish and working closely with dealers, customers, parts, service, and manufacturing to ensure claims are handled accurately and efficiently.The Warranty Specialist will review warranty requests, verify that repairs and parts are covered under warranty, collect and maintain required documentation, and submit claims to the appropriate parties. You will also track claim status, follow up on outstanding claims, communicate with dealers and service personnel, and ensure warranty records are complete and accurate.The ideal candidate is someone who is organized, dependable, detail-oriented, and comfortable working in a fast-paced manufacturing environment. Strong communication skills and the ability to solve problems and follow processes are important. Experience with automotive, powersports, golf carts, equipment, warranty administration, service departments, or parts is a plus.Responsibilities include:Process and manage warranty claims from submission through completionReview claims for accuracy, required documentation, parts, labor, and eligibilityCommunicate with dealers, customers, technicians, and internal departmentsTrack warranty parts and repair informationMaintain accurate warranty records and documentationFollow up on outstanding claims and paymentsHelp identify recurring warranty issues and communicate trends to managementAssist with improving warranty procedures and processesProvide excellent customer and dealer serviceQualifications:Strong organizational and administrative skillsExcellent attention to detailStrong written and verbal communication skillsAbility to manage multiple tasks and meet deadlinesComfortable working with computers and business softwareAutomotive, equipment, powersports, golf cart, or warranty experience preferredMust be dependable and able to work effectively as part of a teamIf you are looking for an opportunity to become part of a growing Alabama manufacturer and play an important role in supporting our dealer network and customers, we would like to hear from you.