Watch Officer

Job Title: Watch Officer

Location: 6315 Bren Mar Drive, Alexandria, VA 22312

Summary: This program supports services by providing continuous watch, briefing, and analytical support for the customers Operations Center and Incident Management System. The effort delivers 24/7 situational awareness through the monitoring, analysis, synthesis, and dissemination of operational, intelligence, and incident-related information impacting federally protected facilities nationwide. Contractor support includes producing executive-level briefings, daily and emergent reports, geospatial and data-driven products, and coordinating information flow across the regions, DHS components, and interagency partners. The program operates in both classified and unclassified environments and is designed to support steady-state operations, special events, emergencies, and incident response, ensuring the customer leadership has timely, accurate, and actionable information to support mission-critical decision-making.

Responsibilities:

• Responsible for the quality of deliverables provided and performance of contract watch standers
• Manages watch functions, processes, and information flow
• Prioritize tasks and efforts and coordinate information gathering and reporting with other elements
• Maintain situational awareness of DHS related events, incidents, and threats and participates in daily NOC Operations calls
• Brief senior leadership on priority information requirements
• Review and approve incident reports and reporting products before distribution
• Maintain RFI database, assigns RFIs, tracks RFI's, and ensures RFI's are reviewed and approved
• Capable of maintaining the COP
• Produce, review, and brief the DOSR and Ensure DOSR is distributed
• Maintain distribution lists and telephone rosters
• Capable of producing limited GIS imagery to support reporting products
• Maintain reviews watch turnover/pass down report
• Access, navigate, and utilize DHS law enforcement data systems and networks (to secret clearance level)
• Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions
• Collect and analyze data and develop decision support software, service, or products
• Develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.
• Should be able to type 65-70 words per minute and is skilled in Adobe and Microsoft office products, including excel, PowerPoint, Word

Requirements:

• A Watch Officer shall have 5 years of experience in operation centers, emergency management, dispatch, first responder (law enforcement/fire/rescue) or related work
• Minimum requirement of a BA/BS
• Candidate should have Active Secret Clearance