Watch Refinisher

Watch Refinisher
Position Summary
As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture built on integrity and respect. We take pride in offering high-quality merchandise and world-class brands, and as a recipient of the Best Places to Work in Indiana award, we are committed to providing a dynamic environment where employees can grow and thrive.

The Watch Refinisher plays a vital role in supporting our Watchmakers and maintaining the high standards of craftsmanship Reis-Nichols is known for. This position is responsible for polishing, refinishing, and preparing timepieces with precision and care, while following established inventory and operational procedures to ensure a smooth repair workflow.

Key Responsibilities

• Polish and refinish watch cases, bracelets, and clasps to restore original finishes on watches ranging from $20 to $50,000+ in value.

• Use specialized tools and techniques to remove imperfections while preserving the integrity of each piece.

• Partner with Watchmakers and Merchandising Coordinators to ensure proper handling of timepieces before and after polishing.

• Perform quality control checks to maintain exceptional customer service and craftsmanship standards.

• Replace watch batteries.

• Disassemble and reassemble watch cases using professional-grade equipment.

• Size watch straps and bracelets.

• Maintain a clean, organized workstation and ensure tools and equipment are properly maintained.

• Perform other duties as assigned by the manager.

Skills & Competencies

• Exceptional attention to detail and appreciation for precision craftsmanship.

• Strong eye–hand coordination.

• Excellent time management and ability to meet quick deadlines.

• Positive attitude and ability to work effectively in a team environment.

• Ability to collaborate professionally with internal team members and external partners.

• Ability to sit, focus, and work on small components for extended periods of time.

Requirements

• Previous experience in watch polishing, jewelry finishing, or metal refinishing required.

• Training or certification in watchmaking or metal refinishing is highly preferred.

• Working knowledge of refinishing techniques and finishes, with experience handling luxury timepieces.

• Familiarity with polishing tools such as lathes, buffing wheels, and abrasive compounds.

• Ability to work a flexible schedule, including Saturdays, both independently and as part of a team.

• Must be authorized to work full-time in the United States.

Physical Demands

• Work is performed in a professional office and shop environment using standard office and polishing equipment.

• Requires excellent vision and manual dexterity for handling small parts.

• Ability to concentrate on detailed work for extended periods.

• Ability to sit, stand, and use tools for prolonged periods.

• Ability to lift materials and equipment up to 40 lbs.

• Regularly required to talk, listen, stand, walk, use hands to handle or feel, and reach with hands and arms.

• May involve climbing stairs and extended periods of standing or sitting.