Do you love helping people through difficult situations?Then, don't miss your chance to join our growing Franchise as a new Water & Fire Project Manager. In this position, you will be making a difference in people's lives each and every day. Helping our customers through the challenging process of water and fire damage cleanup is what a Project Manager does from start to finish. We have a sincere drive toward the goal of making fire and water damage "Like it never even happened"!Our Franchise is seeking a person who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. If so,you may be our perfect Hero!
Primary Responsibilities
- Provide priority response to potential customers
- Establish and maintain positive customer relationships
- Educate customers on the remediation process
- Obtain site photos, create an accurate sketch of all affected areas, and create an initial scope of work for all projects
- Analyze labor, equipment, and time requirements for each project
- Recognize project constraints
- Deliver a consistent and well-defined estimate using scoping platform
- Conduct site visits as needed throughout project life cycle
Education and Experience Requirements
- High School Diploma required, associate or bachelor's Degree preferred
- Minimum 2 years' experience in Sales or Project Management
- Superb customer service track record
- Effective written and oral communication skills
- Proficient use of computers and technology
- Proficient math skills
- Must have good driving record with valid driver's license
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time, salaried, exempt position. Normal schedule is 8.5-hour shifts Monday- Friday between 7:00 am- 5:00 pm. Due to the emergency response nature of the business, this positionfrequently requires evening work, rotational on-call requirements, weekend work, and long hours beyond the normal schedule. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.