WATER CUSTOMER SVC REP
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BRIEF DESCRIPTION:
The purpose of this position is to read water meters to record consumption. This is accomplished by completing daily routes, reading meters, answering questions from customers, and maintaining meters and automated meter reading devices. Other duties include maintaining vehicles and tools; inspecting meters for water leaks, completing work orders, and assisting with water cutoffs and reconnects.
LICENSING REQUIREMENTS:
Driver's License Required - Y Type - C
OTHER REQUIREMENTS:
None.
ESSENTIAL FUNCTIONS:
Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.
(S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly.
# Code Essential Functions
1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice
2 H Conducts reading and re-reading of meters by operating handheld reading devices, accurately reading and recording usage, responding to requests to repeat readings, testing for leaks, re-reading meters if needed, notifying customers of leaks, connecting and disconnecting meters, and downloading readings.
3 H Checks for addresses with zero consumption by testing meters, verifying readings, checking hoses, and changing meters, if required, reconnects water supply by reconnecting service.
MINIMUM JOB REQUIREMENTS:
Experience-Related Requirements Over six months and up to and including one year.
Vocational/ Educational Preparation Requires High School graduation or GED equivalent.
WORK LOCATION: Outdoors and vehicle
Position : 4777004
Code : 4777-2
Type : INTERNAL & EXTERNAL
Location : UTILITY COLLECTIONS
Grade : NE 103
Job Family : 43-5041.00 METER READERS, UTIL
Job Class : WATER CUSTOMER SVC REP
Posting Start : 06/22/2026
Posting End : 12/31/9999
HOURLY RATE RANGE: $15.64-$16.11
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