Water & Fire Mitigation Operations Manager

Paul Davis Restoration

Lombard, IL

JOB DETAILS
SALARY
$80,000–$90,000 Per Year
SKILLS
Customer Experience, Documentation, Emergency Services, Financial Analysis, Insurance, Leadership, On Call, Operations Management, Performance Management, Profit & Loss, Project/Program Management, Remodeling, Service Level Agreement (SLA), Team Building
LOCATION
Lombard, IL
POSTED
30+ days ago

Responsive Recruiter

Replies within 24 hours Benefits Bonus based on performance Company car Competitive salary Health insurance Paid time off Profit sharing Training & development

For over 16 years in DuPage County, Paul Davis Restoration has been the team people call for water damage restoration, fire damage cleanup, mold remediation, and commercial loss response. When disaster hits, we show up and execute.

Were not looking for someone to manage a board. Were looking for someone to run mitigation. Were hiring a Water & Fire Mitigation Operations Manager to take full ownership of production. This is a hands-on leadership role - not a desk job - for someone who knows how to run crews, write strong Xactimate scopes, move jobs fast, and protect quality and margins.

This role carries real responsibility and real expectations. If youve led from the field, built drying plans to IICRC standards, written and defended your own estimates, and held crews accountable - this is your opportunity to run it.

If youre comfortable being measured on revenue, gross profit, cycle time, and performance - we should talk.

What Youll Own

• Lead residential & commercial water damage mitigation jobs • Build IICRC-compliant drying plans WRT ASD • Write clean defensible Xactimate estimates • Operate in Symbility MICA and carrier platforms • Manage insurance carrier SLAs • Control equipment usage & job profitability • Drive supplements and protect revenue • Lead technicians and raise performance standards • Partner with Reconstruction Project Managers • Participate in rotating 247 on-call coverage

You lead from the field - not from behind a desk.

Performance Expectations

• Target mitigation production 750K-1M annually • We track Revenue & gross profit • Equipment utilization • Cycle time & documentation • Customer reviews • Team development

This role is for someone who wants to be measured not managed. We pay for performance - producers earn more.

Existing Relationships

Existing relationships with adjusters, agents, or referral partners are strongly valued.

Why Join Our Team

16 years established in DuPage County Strong brand and steady workflow Base salary 80K-90K Quarterly performance incentives tied directly to production and gross profit Annual production bonus Company vehicle provided FAST Team and DocuSketch support in place

This role has clear upside. As mitigation production grows, compensation grows. Youll have the autonomy to build scale and strengthen the division - and be rewarded for doing it well.

We take pride in our work and dont tolerate excuses. Deliver what you promise. Respect the individual. Have pride in your work. Keep learning and improving.

Required Experience

7 years in water damage restoration and mitigation IICRC WRT & ASD certified required Strong in Xactimate estimating Experience with insurance carriers & SLAs Experience managing crews Commercial and mold mitigation experience Comfortable in 247 emergency service environment

This Role Is For You If

You know how to control a drying job You protect gross profit You dont tolerate excuses You want to build something bigger

If youre ready to lead, produce, and grow - apply today.

About Us

Paul Davis Restoration of DuPage County is an Equal Opportunity Employer and proudly supports Veterans.

Compensation

$80,000.00 - $90,000.00 per year

Our History

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction, and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise to deliver excellence, expertise, and a customer experience that is second to none.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise • Respect The Individual • Have Pride In What You Do • Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results

About the Company

P

Paul Davis Restoration