Water Treatment Facilities Program and Operations Manager

Water Treatment Facilities Program and Operations Manager

Salary

$101,260.00 - $169,100.00 Annually

Location

730 East Broad Street, VA

Job Type

Full-Time

Job Number

35M00000213

Department

Public Utilities

Opening Date

09/01/2026

Closing Date

9/15/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The Treatment Facility Program and Operations Manager is directly responsible for managing the daily operations and all treatment staff at the water treatment plant to ensure compliance with VDH, regulatory procedures and reporting practices. Treatment plant program and operations manager monitors federal, state, and local regulations and environmental guidelines and creates and updates water treatment procedures to adhere to those regulations. This position will report to the Deputy Department Director, Senior of Water Services, and have a significant role in helping to normalize plant operations in a post-pandemic environment.

Incumbents serve as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.

Duties include but are not limited to

• Manages water treatment plant activities and functions to protect the health and safety of the citizens and the environment; provides leadership, direction, and guidance to assure effective water treatment; assures compliance with state and Federal environmental and water quality regulations and standards, and City policies, procedures, and goals.
• Monitors operations to assure that operating procedures are followed; initiates actions required to correct environmental and safety violations, and potential problems.
• Overseeing implementation of complex projects, including aligning resources, developing design and construction strategies, and encouraging effective communication protocols
• Delegating and mentoring both technical and administrative duties to treatment staff, particularly on major and intricate treatment processes
• Identifies repairs and upgrade requirements; oversees special projects; compiles data and generates operational reports; assures effective communication of trends and issues.
• Manages regulatory agency reporting; responds to critical incidents and takes command when appropriate; coordinates plan and resolves issues with other state and regional agencies.
• Supports the relationship between the City and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and complies with all City policies and procedures.
• Leads staff to increase the efficiency of the Water treatment systems, reviews progress of projects and work assignments, and assists staff in prioritizing, organizing, and allocating resources.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor of Science in Civil Engineering or related field.
• Six years of professional experience in water and wastewater engineering, particularly in wastewater treatment plant operations.
• Two years of supervisory experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Must possess a Class I Virginia Operators License in water treatment issued through the Virginia Board of Certification of Water and Wastewater Works Operators.
• Requires a valid Drivers License or a valid Commonwealth of Virginia Drivers License within 30 days of hire.
• PE license is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Treatment plant operational policies, procedures, and training
• Federal laws such as the VDH and Safe Drinking Water Act (SDWA)
• State and Federal environmental inspection, documentation, and reporting protocols
• Contract management and interdisciplinary team coordination for intricate infrastructure projects
• Virginia Department of Environmental Quality and Department of Health audits of wastewater and drinking water systems, respectively.
• Process control and facility maintenance strategies.

Skills (some combination of the following):

• Computer programs such as Microsoft Office Suite (Word, Excel, Outlook)
• Presentations, both creating and presenting
• Written and verbal communication
• Cognitive reasoning
• Team building
• Public speaking
• Interpersonal communication
• Robust communication and technical writing skills.
• Adeptness in drafting contract documents for intricate water and sewer projects.

Abilities (some combination of the following):

• Think critically
• Be accountable
• Exhibit fiscal responsibility
• Analyze information
• Problem solve
• Manage time effectively
• Ability to understand other points of view and how to bring together diverse personalities in the workplace

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently finger; and occasionally climb, balance, stoop, kneel, crouch, reach, stand, walk, list, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point Veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Do you have a current and valid drivers license or the ability to obtain one within 30 days?

• Yes
• No

04

Do you have a bachelors degree or training equivalent to four years of college education in Environmental Science, engineering, or related field?

• Yes
• No

05

Do you have two (2) or more years of supervisory experience? (Must be verifiable in the work experience section of the application)

• Yes
• No

06

Do you have six (6) or more years of Water treatment operations experience? (Must be verifiable in the work experience section of the application)

• Yes
• No

07

Do you currently have a valid Water Treatment Plant Operators Class 1 certification from the Department of Occupation and regulations (DPOR)? (Must be listed in the CERTIFICATES AND LICENSES section of the application)

• Yes
• No

08

Do you have project or program management experience?

• Yes
• No

09

Do you have experience with writing policies and standard operating procedures?

• Yes
• No

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/